Artist Account Manager at HKR MEDIA SRL – Philippines

Hey, you! Wanna become #OneOfUs?

We are on the lookout for the next awesome outreach-driven communicator to join HKR.TEAM as a Junior Artist Account Manager, working for a US-based client in artist engagement, outreach campaigns, and marketplace growth.

Btw, HKR.TEAM was remote before it was even cool!

Remote is allowed, encouraged, and the norm. Now, and forever. There’s only one catch, and it comes from this guy:

“Whatever you are, be a good one” - Abraham Lincoln.

To apply, please fill out our external form.

(You will be redirected to it automatically, once you click "Apply").

Execute high-volume outreach campaigns to large segments of artists using CRM and email tools, driving engagement and platform activity.

Re-engage inactive or frustrated artists through thoughtful follow-ups, rebuilding trust and encouraging renewed participation.

Respond to artist replies with empathy and clarity — even when feedback is critical or conversations get tough.

Guide artists toward proven success actions (uploading work, optimizing listings, joining promotions, self-marketing).

Spot high-potential artists based on engagement and revenue signals and flag them for handoff to senior account managers.

Track outreach performance, monitor responses, and suggest improvements to messaging and campaign strategy.

Support inbound artist questions related to campaigns and platform usage, always pairing answers with proactive suggestions.

Log feedback, objections, and trends from artists to help improve processes, messaging, and platform trust.

Collaborate with internal teams (design, marketing, account management) to execute and optimize outreach campaigns.

You're resilient and don’t take rejection, silence, or negative feedback personally — you keep going.

You enjoy structured, repeatable work and know consistency beats perfection.

Your English communication skills are strong (C1 level), especially in writing clear, human, and empathetic messages.

You're comfortable handling large volumes of outreach and conversations at once.

You can explain sensitive topics (fees, platform changes, policies) in a calm, simple, and friendly way.

You’re familiar with CRM and outreach tools (Salesforce, HubSpot, Marketo, Yesware, etc.) or eager to learn fast.

You’re organized, process-oriented, and reliable in managing tasks and tracking performance.

You’re curious, coachable, and motivated to grow into more advanced account management roles.

Fair market pay

Remote, full-time job - work from the comfort of your own home!

Schedule overlap with EST timezone (with 1 hour of lunch break )

Start-up culture, young team, no egos, no BS

About Us

At HKR.TEAM, we're all about the start-up life—innovative and dynamic, not corporate and stuffy. We're on a mission to simplify global HR.

Transparent culture, tech-savvy, and quick decision-making.

Feedback fuels our growth, and we celebrate all wins. Meritocracy is our game; it's what you bring to the table that counts.

Fantastic mix of US clients with more to come.

We value ownership and getting things done. We ask, "How much did you care?" If you're passionate, you're nailing it.

Ideal for creative minds who love contributing ideas and improving processes.

Oh... and we don't waste time in useless meetings.

Location

Based in Bucharest and Cluj, Romania, we're remote-first. Whether you work from home or pop into the office, we support what works best for you. Embracing change is who we are.