Scheduling Coordinator 1 at Mitchell International – Tucson, Arizona
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About This Position
Scheduling Coordinator 1
US-AZ-Tucson
Job ID: 26-18834
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service & Support
Mitchell International, Inc.
Overview
At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.
Be part of a team that makes a real difference.
Responsibilities
Position Overview
The Scheduling Coordinator delivers timely, accurate, and high-quality service coordination for injured workers while providing exceptional customer service. This role serves as a key point of contact for a diverse group of stakeholders, including Insurance Carriers, Provider Offices, Attorney Offices, and Claimants.
This position follows a hybrid work schedule, requiring onsite work one day per month following training. To support thorough onboarding and success in the role, the Scheduling Coordinator is required to work onsite full-time for 2–3 months during the initial training period. Strong communication, organization, and documentation skills are essential to effectively manage service scheduling and stakeholder coordination.
Key Responsibilities
- Coordinate and schedule healthcare and support services for injured workers
- Communicate effectively with insurance carriers, medical providers, attorneys, and claimants
- Maintain accurate, thorough documentation of all interactions and service arrangements
- Ensure services are delivered in a timely manner and aligned with client requirements
- Provide professional, courteous, and responsive customer service to all stakeholders
- Meet established attendance, productivity, and performance standards
The Scheduling Coordinator may be responsible for scheduling some or all of the following services:
- Transportation Services
- Translation Services
- Travel Arrangements
- Durable Medical Equipment (DME)
- Prosthetics and Medical Supplies
- STIMS Units
- Home Health Services
- RN/LPN/LVN Care
- Home Health Aide Services
- Physical Therapy
- Occupational Therapy
- Speech Therapy
- Hospital Discharge Services
- Diagnostic Studies
- Home or Vehicle Modifications
- Outpatient Physical Medicine Services
Qualifications
- Strong written and verbal communication skills
- Excellent organizational and time-management abilities
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail and accuracy in documentation and scheduling
- Customer-focused mindset with a commitment to service excellence
- Reliable attendance and consistent performance
Salary: