Field Service Technician - Fort Myers Area! at Edge Building Solutions – Fort Myers, Florida

Position Summary/Objective:

Century Cabinets, Inc. is seeking a Field Service Representative with Construction experience. The ideal candidate will act as liaison between Century Cabinets and builders/superintendents/sub-contractors to assure excellent completion of all orders.

Essential Functions:

• Act as Liaison to Customers (Field Personnel/Superintendents/Sub-Contractors)
• Perform Homeowner Warranty and Service work as required.
• Schedule Drops/Installation of countertops with partner fabricators
• Assist with any other duties as assigned by management.

Job Competencies:

• Exceptional interpersonal and communication skills
• Strong project management skills
• Strong problem-solving, critical thinking and decision-making skills
• Strong service mentality
• Must have used carpentry equipment and can understand measures

Qualifications:

• Cabinet Industry knowledge Preferred
• Experience of Carpentry or tools required
• Excellent communications skills – ability to be clearly understood on phone as well as clear concise written communication.
• Excellent multi-talker
• Exceptional problem-solving skills
• Ability to thrive in a fast-paced environment.
• Ability to effectively represent Century Cabinets with our customers & subcontractors.
• Knowledge of Smartsheet’s and Quick Books helpful
• Prior experience with online builder supply portals (i.e., Supply Pro) helpful

Physical Demands:

• Prolonged periods at a job site.
• Must be able to lift 25 pounds at times.

Work Environment:

This is a full-time position. It will involve traveling to and from work sites.

Travel:

Travel may be required for this position and will mostly involve driving. (>75%)