Cust Care Spec I-HC at Rochester Regional Health – ROCHESTER, New York

SUMMARY

To deliver superior customer service and support by answering incoming calls and identifying and assessing individual patient, customer and physician needs and action steps to satisfy those needs. Performs office functions that facilitate the efficient processing of referrals for initial delivery of patient care. Promotes patient satisfaction with Lifetime Care Home Health and Hospice services.

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE: $17.25 - $19.88

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.