Maintenance Tech at Resolute Road Hospitality – BEND, Oregon

The Hampton Inn & Suites located in Bend Oregon is looking to add to our hospitality family! This hotel is located in the beautiful Old Mill District and just minutes away from thriving restaurants, shops, and trails. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career!

Summary

At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.

Benefits

Travel Perks

Optional Daily Pay

Health/Life Insurance

401k

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Your Role

As a Maintenance Tech, you’ll perform routine maintenance, complete repair work, and support the upkeep of guest rooms, public areas, and back-of-house spaces. You’ll work closely with the Maintenance Manager and other team members to ensure timely responses to issues and proactive care for hotel systems. This role is ideal for someone who brings Grit to every task, works Stronger Together with the team, and takes pride in maintaining a safe and welcoming environment.

What You’ll Do

• Complete assigned maintenance and repair tasks across the hotel’s interior and exterior areas
• Walk the property regularly to inspect cleanliness, condition, and safety
• Maintain working knowledge of HVAC, plumbing, electrical, mechanical, and shuttle vehicle systems
• Respond to guest service requests and reported issues with professionalism and efficiency
• Support pool and spa maintenance, including chemical testing and accurate logbook upkeep
• Assist with inspections, preventative maintenance routines, and safety compliance tasks
• Maintain clean and safe maintenance spaces and tools; monitor inventory of supplies and equipment
• Report and escalate equipment failures, unsafe conditions, or guest-related concerns
• Perform cleaning and upkeep in public areas such as hallways, stairwells, elevators, and service corridors
• Support shuttle transportation needs when required (valid driver’s license required)
• Follow company and brand standards, OSHA safety practices, and local codes
• Perform other duties as assigned

Knowledge, Skills & Abilities

• General understanding of building systems, including HVAC, electrical, and plumbing
• Ability to learn and advance technical skills with supervision
• Familiarity with the safe use of hand tools, power equipment, and cleaning chemicals
• Ability to work independently and as part of a team in a fast-paced setting
• Clear and courteous communication skills
• Time management and prioritization of multiple maintenance tasks
• Demonstrates reliability, initiative, and pride in work

Education & Experience

• High school diploma or GED preferred
• Previous maintenance or hospitality experience preferred
• Laundry equipment experience is a plus

Additional Information

Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.

E-Verify

Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.

ENVIRONMENT and PHYSICAL DEMANDS

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. May need to sit, stand, or walk for extended periods of time (5 hours or more). Must be able to bend, kneel, climb ladders, crouch and/or climb into precarious places, and handle heavy and bulky equipment. Finger dexterity to operate tools and equipment as well as office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required.

Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner.

Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees.

Employee may be subjected to moderate to loud noise levels, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals.

Travel in personal vehicle may be required, typically within 20-mile radius of hotel to secure supplies and equipment.

Must be able to lift up to 60 pounds frequently, up to 100 pounds occasionally. Must be able to push and pull carts and equipment weighing in excess of 300 pounds in the event of an emergency.

OTHER

Maintenance Tech will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.

Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Maintenance Tech is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.