What is the role of a Quality Assurance Manager at irca Group?

The Quality Assurance Manager position at irca Group is a Full-time or part-time position opportunity in the Quality Assurance field.

Where is this Quality Assurance Manager job located?

Peterborough, England, PE1 9AD, United Kingdom

What type of employment is offered for this Quality Assurance Manager role?

Full-time or part-time position

What is the expected salary for this Quality Assurance Manager job?

Compensation will be discussed during the hiring process.

How can I apply for the Quality Assurance Manager position at irca Group?

You can apply directly through the application link provided.

Quality Assurance Manager at irca Group

Quality Assurance Manager

Company

IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers and large food manufacturers. Core products include chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry ingredients.

Headquartered in Italy, IRCA Group has a strong track record of growth over the last decade. It has 22 manufacturing facilities worldwide, 2,400+ employees, and 1 billion in revenues.

What We Offer

IRCA fosters a dynamic environment, embracing diversity and valuing diverse perspectives and international experiences, offering a stimulating context. We promote professional growth by providing tailor-made development programs and career advancement opportunities locally and internationally.

With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective. Joining our team means becoming part of a global community of passionate professionals dedicated to making a difference.

If you are looking for:

- a competitive salary

- stimulating challenges

- the chance to contribute your ideas for process improvement in an ever-growing company

IRCA is the right place.

Role Overview

We are seeking a dedicated Quality Assurance Manager to lead and develop the Quality Team. Reporting directly to the Quality Manager, the successful candidate will work closely with senior management across all departments to support the business growth and operational excellence. A strong leader who will drive continuous improvement agenda for quality.

Key Responsibilities

Working closely cross functionally to drive improvements in factory standards
Ensuring the production teams understand the required standard within the production and associated areas
Supporting the quality team in the timely completion of audits
Ensure the quality of product produced meets our specifications by (but not limited to):
Ensuring sensory evaluation of product is completed
QC checks are completed and accurately recorded in accordance with the procedure
Microbiological and chemical testing is completed for non-batch and by batch customer requirements
Manage complaint investigations
Support other functions in the investigation and root cause of issues raised by customers
Escalate any food safety related complaints as required
Report KPIs to internal and central functions
Develop and approve customer responses for complaints, including CAPA, supporting other functions in the completion and resolution of areas highlighted as part of the investigations.
Conduct regular 121 sessions with direct reports to support, coach and develop
Conduct absence and disciplinaries in-line with policies and procedures
Complete annual development plans with direct reports to support development

Qualifications & Skills

Previous experience in a quality leadership role with proven management skills
Ability to create and maintain a communication dataset
Experience in food manufacturing
Working knowledge of food safety and quality requirements (e.g. HACCP, GFSI certifications)
Excellent interpersonal skills

At Irca, we believe that diversity is a fundamental value and a source of strength and innovation. We are committed to fostering an inclusive environment where all employees, regardless of race, ethnicity, gender identity, sexual orientation, age, ability, religion, nationality, or any other dimension of diversity, feel welcomed, valued, and respected and encourage people of all natures to apply.

Quality Assurance Manager at irca Group – Peterborough, England

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