Career Coach at IMMIGRANT AND REFUGEE COMMUNITY ORGANIZATION – Portland, Oregon

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more at www.irco.org.

POSITION: Career Coach

JOB CLASS/GRADE: Specialist 1 / Grade 8

WAGE: Starting at $48,600 per year

FLSA; EEO; WC: Non-Exempt; Professional; 8864

LOCATIONS: IRCO Main Office, 10301 NE Glisan St Portland OR 97220

FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Regular

NUMBER OF POSITIONS: (1)

APPLY AT: www.irco.org

STATUS: Full-Time with Benefits

PROGRAM(S): Refugee Career Pathways (RCP)

SECTOR: Refugee Skills and Employment Services

REQUIREMENTS:

Reliable form of transportation, a valid driver’s license and verification of current auto-insurance and have full use of automobile during work hours

This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Program Summary
Refugee Career Pathway Program is designed to support refugees in achieving self-sufficiency by providing information, guiding them, supporting and connecting them with training, skills development as well as creating career pathways opportunities aligned with their qualifications and experience. The program offers services such as career counseling, job readiness training, career mapping, credential evaluation, financial support and connection with employers to help refugee transition into their chosen career field in the USA.

Position Summary
The Career Coach will provide training connections and career coaching to refugees statewide and assist and support them to gain employment and advance within their chosen field. The Career Coach will build on existing partnerships, employers, training providers, and educational institutions to build new and enhance existing on-ramps to career pathways. The participants served will be interested in training and employment opportunities.

Essential Functions

• Assist with outreach and recruitment of participants
• Provide career mapping, planning, and coaching including basic skills development
• Provide support services and placement support to all participants
• Serve as initial point of contact for all potential participants, providing information about available services
• Verify and document participant eligibility in accordance with grant
• Determine eligibility, make final enrollment decision, and complete enrollment process
• Track and record participant activities and outcomes in data management system
• Conduct career mapping workshops and facilitate an ongoing career/employment plan with participants
• Coordinate and provide Career Coaching to participants throughout their enrollment
• Provide partner referrals and facilitate access to the navigator at MHCC or WorkSource centers
• Coordinate training and OJT service delivery with local community colleges and WorkSource partners
• Coordinate access to job placement services
• Provide job retention services for a minimum of 90 days
• Maintain accurate participant case files, documentation, data entry and other relevant report inquiries
• Issue and document support services to assist clients with overcoming barriers to successfully complete trainings or fulfill career plans
• Monitor progress towards outcomes and generate quarterly progress reports using quantitative data and narrative summaries

Secondary Functions

• Monitor and coordinate volunteer activities
• Provide coverage / surge support for team when needed, in case of absence or high volume of participation
• Participate in staff meetings, trainings, committees, and volunteer activities to support program goals
• Other duties and responsibilities may be assigned

Education & Experience

MINIMUM JOB SPECIFIC QUALIFICATIONS:

• Associate's degree required
• Experience: 1-2 years of experience is required (3)
• Experience in career coaching, employment services or workforce development, ideally working with immigrants or internationally trained professionals
• Strong understanding of local job market trends, hiring processes, and credential recognition pathways

PREFERRED QUALIFICATIONS:

• Bachelor's Degree preferred
• Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently
• Ability to meet multiple, sometimes conflicting deadline
• Strong report writing, editing, research and data experience
• Strong analytical and decision-making abilities
• Ability to deal with distressed and/or demanding clients and employees in an effective manner
• Ability to work in a fast-paced environment and make good judgments as it pertains to clients
• Ability to maintain a high level of confidentiality
• Strong skills in multi-background, interpersonal communication and ability to work with refugee populations with an understanding of their needs and obstacles
• Ability to communicate in a positive manner verbally, in writing, and by phone
• Ability to communicate with a variety of personality types and levels of the organization as well as with persons outside of the organization
• Ability to listen for understanding and assist in problem solving
• Be punctual, have good attendance, and be able to work flexible hours to meet the availability of clients
• Ability to use basic office equipment, telephone, copy machine, fax machine, and computer
• Knowledge of the local job market, placement counseling and concerns of employers

Physical, Mental, & Environmental Requirements

• Positions at this level have a minimal need or ability to analyze problems or concepts or make decisions on the information
• Well protected environment with minimal hazards or obstacles
• Stable work schedule with no fluctuations

Supervisory Responsibilities

Positions at this level are not responsible for any supervisory functions, or responsibilities, but may occasionally be asked to orient and/or train new employees or volunteers.

What We Offer

IRCO is a very employee-friendly workplace and offers great benefit package to our staff:

• Many flexible working arrangements and schedule
• Amazing opportunity to work with people who come from all over the world
• Work that helps your community
• 3 to 6 weeks of PTO per year
• 401k match of over 100% on first 5%, immediate vesting
• 3% match for student loans or college savings
• 12 Paid Holidays and 1 Floating Holiday
• Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
• Employer Paid Life, Short term, and Long-term Disability Insurance
• Flexible spending account

Required Engagement

Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO’s mission, vision, and values-based initiatives.

How To Apply

1. Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
2. Upload your resume and cover letter addressing your qualifications for this position IRCO Careers.
3. For questions about this position, please email jobs@irco.org

Please note that physical applications are accessible from IRCO’s main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter, resume, and IRCO application.

IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by State and Federal law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.