Case Manager I I - FT 40 Hours - Monday - Friday 7AM - 3 PM - David's Path at CONTINUUM OF CARE INC – New Haven, Connecticut

1st Shift: FT 40 hours - Monday - Friday 7AM - 3PM

Scope of Service: Provides a comprehensive array of support focused on skill building and case management activities supporting clients to achieve a meaningful level of independence and well-being. Completes screenings and assessments with clients to support in the development of person-centered care plans to support individual growth. Provides services in a team approach which include but are not limited to rehabilitative supports, skill building for activities of daily living, access and engagement to area resources, facilitates psycho-education groups, socialization and community integration. Collectively engages in day-to-day program activities, completes assigned documentation per contract and agency requirements, and assists with maintaining a clean working environment. Performs other duties as assigned.

*Case Manager II works in the community or programs requiring a caseload of at least 20 individuals.

ESSENTIAL JOB FUNCTIONS

Client Care:
• Establishes rapport and positive working relationships with clients while
maintaining professional ethics and boundaries.
• Enhances a client’s daily living skills by assessing and providing various
modalities of teaching and assistance (e.g. modeling, prompting, hands-on
assistance) with daily living.
• Develops, implements, and monitors person-centered plans with the client in all
aspects of care, up to and including the intake and discharge processes.
• Coordinates and assists clients with case management needs: Referrals,
obtaining and maintaining entitlements, money management, accessing
treatment, medical care, transportation, housing, wellness
utrition, legal
services, education and employment, etc.
• Assists the client in identifying potential barriers to achieving their aspirations
and goals, and links the client to appropriate services to address these
obstacles.
• Meets regularly with each client to review progress, mental health stability,
upcoming appointments and activities.
• Supports clients to learn local transportation while providing transportation to
meet client needs.
• Staff may be required to transport clients in personal vehicles in community-
based settings and shared-living programs.
• Conducts regular apartment/room inspections and assists the clients in
maintaining the cleanliness of their living spaces which may require hands-on
assistance.
• Develops and maintains working relationships with families, natural supports,
and external providers and advocates on behalf of clients as necessary.
• Facilitates/co-facilitates psycho-educational groups as indicated.
• Completes service entry documentation in accordance with contract and agency
requirements.
• As applicable, administers breathalyzer tests and urinalysis samples.
• Conducts rounds within program, as indicated
• Attends and participates in staff and All-Treater’s meetings, rounds, and
supervision.
• Environmental Responsibilities:
• Maintains a clean, well-organized work environment.
• Ensures all program egresses and walkways are clear to support workplace
safety.
• Notifies supervisor of maintenance and/or safety issues and generates work
orders as needed.
• Conducts and participates in fire and emergency evacuation drills and reviews
the emergency preparedness plan as outlined in agency policy.
• Participates in Food Bank activities as assigned.
• Completes other designated environmental tasks as assigned.

Quality Assurance:
• Adheres to policies and practices as outlined in staff handbook and program
operations manual.
• Consistently works in a respectful, constructive, and cooperative manner.
• Upholds all Health Insurance Portability and Accountability Act (HIPAA)
regulations and secures all necessary releases of information for outside
communication.
• Models culturally competent behavior interacting with clients, providers, family,
and fellow staff.
• Maintains accurate electronic records and case files as assigned and in
accordance with programming, contractual, licensing, and accreditation
requirements.
• Adheres to the standards of the Council on the Accreditation of Rehabilitation Facilities.
• Participates in agency committee work when available or as permitted.
• Completes all trainings as required per program contract and agency policy.
• Attends agency sponsored in-services, outside trainings, conferences and
meetings to facilitate continued professional growth and ensure the quality of
case management practices.

QUALIFICATIONS
• Bachelor’s degree required with a minimum of one (1) year experience. High
school diploma considered with three (3) years’ experience, including one (1)
year working with Continuum.
• Prior experience working with people with persistent chronic mental illness
and/or addiction.
• Valid driver's license required. Reliable vehicle required in community-based
settings and shared-living programs. Employee must maintain the minimum
required CT State automobile liability insurance on personal vehicle.
• CPR/First Aid certification offered as part of orientation. Employee responsible
to maintain ongoing certification.
• Proficient reading, writing, and oral skills required, including computer
proficiency and familiarity with electronic record keeping.
• Knowledge of the community support system and resources preferred.

Company Benefits Include:
• Competitive Wages
• 401(k) - with company match up to 3.5%
• Medical, Dental and Vision
• FSA and Dependent Care Accounts
• Company Sponsored Employee Assistance Program
• Company Sponsored Life, AD&D and LTD
• Colonial Supplemental Insurance
• Vacation, PTO & Sick time for eligible FT 40 & PT (20-39 hour)
Employees
• Connecticut Paid Sick Time for all employees up to 40 hours
a year
• 12 Company Holidays Paid at Double Time (hourly employees)