Assistant Property Manager at Mental Health Association of South Central Kansas – Wichita, Kansas

POSITION TITLE: Assistant Property Manager

FSLA CLASSIFICATION: Non- Exempt

REPORTS TO: Director of Property Management and Facilities

POSITIONS SUPERVISED: N/A

POSITON OVERVIEW: The Assistant Property Manager will assist the Director of Property Management and Facilities, the Coordinator of Maintenance, and Property Manager with operations and HUD requirements for all residential properties and of licensing office buildings.

ESSENTIAL ASSISTANT PROPERTY MANAGEMENT RESPONSIBILITES:

1. Assisting in collecting and processing of rent checks, printing rent statements, assisting in notifications of non-payment of rents, and general tenant notices from the management team.
2. Assist in scheduling and completing quarterly property and unit inspections, move-in and move-out inspections and pest control inspections. Assist with scheduling required fire inspections following city and state guidelines and any other required inspections per property or program requirements.
3. Ensure properties are being maintained per HUD NSPIRE standards and submit facilities tickets timely.
4. Maintains files and records consistent with HUD guidelines while ensuring tenant confidentiality. Maintaining the file check out system with all parties accessing HUD files that are consistent with the HUD EIV policies procedures.
5. Assisting with key check out/check in system for offices and residential properties. Developing and maintaining the system for the inventory of keys.
6. Assisting in maintaining wait list for all housing projects. Prequalifying potential residents by collecting proper documentation along with application. Adding potential residents to the waitlist in OneSite software.
7. Assisting with follow-up for vendor quotes, paperwork & general liability insurance. Providing updates to proper parties involved. Scanning and attaching documents to the facilities database.
8. Assisting any special projects or duties as assigned.
9. Will be responsible with oversight for fully managing one HUD property. This will include move-in, move-outs, recertifications, inspections, and handling of any tenant issues with cross training from Property Manager and Director.
10. Manage TBRA grant and tenants, submitting rent roll monthly, completing or scheduling required HUD inspections at initial certification and annually thereafter. Maintaining files consistent with KHRC and HUD guidelines.

OTHER POSITION RESPONSIBILITIES:

1. Promote the mission and values of Mental Health America.
2. Maintains acceptable overall attendance record, to include department staff meetings, agency meetings, and training as required. Ensures appropriate notification to supervisor for absences and ensures that work is covered. Flexibility in work schedule when needed.
3. Completing required timesheets, mileage sheets, expense sheets and other agency required paperwork accurately and on time.
4. Exhibits appropriate level of technical knowledge for the position.
5. Produces quantity of work necessary to meet job requirements.
6. Works well with a team, keeps others informed of information needed. Treats others with respect, maintaining a spirit of cooperation.
7. Maintain professional verbal and written interactions with peers, tenants, supervisors and other staff, which also includes effective listening skills. Use diplomacy and tact in dealing with difficult situations or people. Provide strong customer service skills, so that residents will have the best experience possible.
8. Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements. Identify what needs to be done and takes appropriate action.
9. Completes assigned work, meets deadlines without reminders/follow-up from supervisor or others.
10. Performs work conscientiously with a high degree of accuracy. Operate in compliance with personnel policies and practices.
11. Meets goals and objectives as mutually agreed upon during last performance review (if applicable).

POSITION REQUIREMENTS:

The Assistant Property Manager is expected to have some experience working in property management or customer service. Preferred areas include experience in working with people with a mental illness, substance use disorder or low income households. Must demonstrate ability to communicate verbally and in writing. The ability to maintain a flexible work schedule and availability for weekend calls as needed.

PHYSICAL REQUIREMENTS:

Sitting for extended periods of time

Walking, bending, stooping, climbing (stairs included), reaching

Typing / data entry, writing

Driving (for the purposes of community mobility)

Lifting/carrying up to 30 pounds

All the above duties and responsibilities are considered essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be considered as a detailed statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisors, subject to reasonable accommodation.

EEO race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors.