Remote Sr. Customer Success Manager - REMOTE at Jobgether – Massachusetts

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this role, you will be at the forefront of customer relationships, ensuring successful outcomes across large, complex health plan accounts. You will collaborate closely with various internal teams to resolve issues, manage escalations, and identify opportunities for value expansion. Your efforts will help shape the service experience provided to healthcare clients, contributing significantly to patient care. As a vital member of our dynamic team, you will have the chance to make a genuine impact in the ever-evolving healthcare landscape.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1