Catering Server in Winter Haven, Florida at Sonny’s BBQ

Catering Server

Looking for a workplace that values hard work and offers opportunities for long-term growth? You’ve come to the right place! At ACGBBQ, LLC., a licensed franchisee of Sonny’s BBQ, we know our people are the heart of our success, and we’re committed to taking care of our team.

Benefits for team members are:

• Family-Friendly Hours
• Competitive Pay
• Eat Free when working
• Paid Time Off after one year
• Christmas and Thanksgiving Off
• Team Member of Quarter Awards Program
• Incentive Opportunities
• Medical, Dental, and Vision Coverage
• Additional Supplemental Benefits

(Employees in non-exempt positions must complete the applicable waiting period prior to benefits enrollment.)

At Sonny’s BBQ, we don’t just hire great people—we invest in them. When you join the ACGBBQ family, you’ll be part of a team that supports you, values your contributions, and helps you grow.

General Purpose

The Catering Server is responsible for executing off-site catering events with a high level of professionalism, ensuring exceptional guest service and maintaining ACG Barbecue standards. This role includes loading/unloading equipment, event setup, food service, and breakdown, with a focus on delivering a seamless and memorable guest experience.

Event Timeline Expectation (Approx. 6-8 Hours Total)

1.5–2 hours: Loading, travel, and setup

2–3 hours: Active service during event

1–1.5 hours: Breakdown, cleanup, and return

Key Responsibilities

Pre-Event Responsibilities

Report to assigned store location on time and in full uniform

Assist with loading catering van with all necessary food, equipment, and

supplies:

Chafing dishes, sternos, serving utensils

Disposable ware, beverages, décor items

Review event details with manager or lead server (timeline, guest count,

setup expectations)

Ensure all items are properly secured for transport

Event Setup

Assist with unloading van and transporting items to event site

Set up buffet line and/or service stations, including:

Chafing dishes and food presentation

Buffet linens and décor

Beverage station (iced tea, lemonade, water)

Ensure setup is clean, organized, and visually appealing

Follow any venue-specific guidelines or restrictions

Service Responsibilities

Maintain buffet presentation and replenish food as needed

Provide friendly, attentive, and professional guest service

Assist guests with questions about menu items when needed

Monitor cleanliness of serving areas throughout event

Maintain proper food safety and temperature standards

Work closely with lead server and team to ensure smooth service flow

Breakdown & Post-Event Responsibilities

Break down buffet, beverage stations, and service areas

Properly store and pack all equipment

Assist with loading van for return to store

Follow venue instructions regarding:

Trash removal (may or may not be required)

Cleanup expectations

Ensure event space is left clean and in good condition

Return to store and assist with unloading if required

Appearance & Uniform

Black slacks

Black Sonny’s BBQ logo shirt

Black slip-resistant shoes

Clean, professional appearance at all times

Additional Expectations

Represent ACG Barbecue with professionalism and hospitality

Maintain a positive attitude and team-first mindset

Follow all company policies and event guidelines

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as a detailed list of all responsibilities.

Physical Demands and Work Environment (so you know what you are getting into)

The physical demands described here are representative of those that must be met by any FOH Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Ability to communicate effectively with other Team Members and guests, including speaking and listening.

The position requires continuously walking, standing, bending, lifting, reaching, crouching, touching, feeling, tasting, talking, hearing, wiping, and smelling.

Sonny’s is a fast-paced environment and requires constant human interaction and movement.

While performing the duties of the job, team members regularly work with or near moving mechanical parts.

As a FOH Team Member, you must have the ability to perform the essential functions of the job for up to an 8-hour shift.

Qualifications

Previous catering, banquet, or restaurant experience preferred

Strong customer service and communication skills

Ability to work in a fast-paced, team-oriented environment

Reliable transportation and punctuality required