Principal Consultant, Adaptive Organization – BPO, Technology & AI-Enabled Operating Models 1099 in Canada Creek, Nova Scotia at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Consultant, Adaptive Organization – BPO, Technology & AI-Enabled Operating Models (1099) in Canada.

This senior consulting role focuses on helping global enterprises redesign how they operate at the intersection of business, technology, and AI. You will guide clients in building future-ready operating models that integrate IT, BPO, and managed services with modern AI-enabled capabilities. Working in a highly collaborative environment, you will lead complex transformation engagements while shaping strategic decisions at executive level. The role combines advisory leadership, hands-on delivery, and thought leadership across digital operating models. You will help organizations move toward agile, product-based, and outcome-driven ways of working. With a strong focus on innovation, you will also influence how AI reshapes governance, sourcing, workforce design, and service delivery models. This is a remote-first opportunity offering significant autonomy and global exposure.

In this role, you will lead and advise clients in designing adaptive, AI-enabled operating models that integrate technology, business processes, and sourcing strategies. You will drive transformation programs end-to-end while ensuring alignment between strategy and execution.

• Lead complex consulting engagements, acting as project owner across strategy, design, and transformation execution while ensuring client satisfaction and measurable outcomes.
• Define and shape future-state operating models spanning IT, BPO, managed services, and AI-enabled delivery ecosystems.
• Guide clients in developing sourcing strategies and hybrid delivery models, including in-house, outsourced, and co-sourced environments.
• Advise executive stakeholders on integrating AI into operating models, including governance, workforce evolution, and value realization.
• Contribute to business development through proposal shaping, executive presentations, and expansion of client relationships.
• Support internal capability building through mentoring, knowledge sharing, and development of intellectual property and methodologies.

This role requires deep experience in consulting, operating model design, and enterprise transformation, particularly across technology, sourcing, and AI-driven environments. You should be comfortable engaging senior stakeholders and leading cross-functional delivery teams.

• 12+ years of experience in consulting, sourcing, managed services, or enterprise transformation, with strong exposure to IT and business operating models.
• 8+ years in IT strategy, digital transformation, or operating model design, including BPO and managed services experience.
• Proven ability to lead small to mid-sized consulting engagements and deliver end-to-end transformation outcomes.
• Strong understanding of AI, automation, and digital technologies, and their impact on operating models and workforce design.
• Experience working with C-level and VP-level stakeholders, influencing strategic decisions and transformation roadmaps.
• Knowledge of product operating models, Agile, DevOps, and modern technology delivery frameworks.
• Strong communication, facilitation, and workshop leadership skills using both physical and digital collaboration tools.
• Ability to apply structured thinking, data-driven insights, and AI-enabled tools to solve complex business problems.

• 1099 contractor arrangement with flexibility and autonomy
• Remote position based in Canada
• Exposure to global enterprise transformation programs
• Opportunity to work on cutting-edge AI-enabled operating model design
• Collaboration with a large international network of experienced consultants
• Professional development, mentorship, and thought leadership opportunities
• Inclusive and diverse work environment