Receptionist at NECHES FEDERAL CREDIT UNION – Beaumont, Texas
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About This Position
Our Receptionist delivers dynamic service while assisting members to the appropriate departments. We are looking for a candidate that possesses the following skills; a high school diploma or equivalent and excellent customer service experience. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.
ADDITIONAL REQUIRED QUALIFICATIONS:
- At Least 1 month of similar or related experience
- Demonstrates the ability to work independently in a fast-paced environment
- Ability to multi-task while handling a high volume of incoming calls
- Excellent interpersonal, verbal and written communication skills
- Friendly, positive, and outgoing with the ability to provide exceptional member service through empathy, courtesy, and tact
- Dependable; punctual and regular attendance
- Ability to work well in a team environment and support the credit union’s mission and values
JOB SUMMARY:
- Greeting and guiding members
- Answering a multi-line telephone system
- Sorting and distributing mail
Classification: Non-Exempt
Location: Dowlen (Beaumont)
Hours: Scheduled for 40-hours per week between the hours of:
Monday through Thursday 8:15AM to 5:15PM
Fridays 8:15AM to 5:15PM or 9:15AM to 6:15PM
Rotating Saturdays 6:45AM to 10:15AM