Medical Records Specialist at TORT INTAKE PROFESSIONALS – Las Vegas, Nevada

Why Join Us?

At Tort Intake Professionals, your work is more than a job, it’s a mission rooted in justice and compassion. You’ll help people through some of the most difficult moments of their lives, ensuring their stories are heard with accuracy, empathy, and respect. Every case is a chance to restore dignity, and your role makes that possible.

About the Role

The Medical Records Specialist plays a critical role in the success of our mass tort cases by ensuring the accurate, timely, and thorough retrieval of medical records for our clients. This position is responsible for securing the most crucial evidence needed to build strong, well-supported claims. The Specialist will work closely with law firms, healthcare providers, and internal teams to obtain, review, and manage medical documentation in strict compliance with legal, privacy, and case requirements.

What you’ll do:

• Coordinate and execute medical records requests from healthcare providers, facilities, and other relevant entities.
• Communicate with facilities, providers, and clients to obtain necessary authorizations, documentation, and clarifying information.
• Track, follow up, and expedite outstanding requests to ensure records are obtained within case timelines.
• Review received medical records to confirm accuracy, completeness, and relevance to the client’s case.
• Identify and summarize key diagnoses, treatments, medications, and other pertinent information for legal review.
• Maintain meticulous documentation of all requests, communications, and records in the case management system.
• Ensure compliance with HIPAA and all applicable privacy laws in the handling of client information.
• Collaborate with attorneys, paralegals, and other case team members to meet deadlines and case objectives.
• Report progress and any obstacles to supervisors promptly to ensure timely resolution.
• Timeliness and accuracy of medical records retrieval.
• Completeness of records provided to case teams.
• Compliance with privacy and legal guidelines.
• Positive collaboration with legal teams, providers, and clients.

• Minimum 1 year of experience requesting and reviewing medical records, preferably in a legal or healthcare setting.
• High school diploma or equivalent required. Associate degree or certification in Health Information Management, Medical Assisting, Medical Records, Medical Billing & Coding, Paralegal Studies, or a related field preferred.
• Working knowledge of medical terminology, diagnoses, treatments, and medications preferred.
• Proficiency with Case Management systems, Customer Relationship Management (CRM) platforms, or comparable systems.
• Proficiency with standard office applications (e.g., Microsoft Office and/or Google Workspace).
• Strong organizational and time management skills, with the ability to manage multiple requests simultaneously.
• Commitment to accuracy, confidentiality, and professional integrity.
• Excellent verbal and written communication skills.

Perks of Joining our Team

• Comprehensive Health Coverage – Medical, dental, and vision plans tailored to support your wellbeing
• Paid Time Off – Generous PTO to help you recharge
• Fulfilling Career Path – Grow your skills while contributing to cases that change lives and hold corporations accountable

Schedule: Full-Time/Non-Exempt

Compensation: $24.00/hurly

Tort Intake Professionals is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. Employment is contingent upon the successful completion of a background check. Final hiring decisions will reflect the outcome of this screening process.