Social Security/Resource Coord-IP at Craig Hospital – Englewood, Colorado

The Social Security/Resource Coordinator position is responsible for providing assistance to Clinical Care Managers, patients and their families with a variety of financial and resource needs of patients as directed by the Clinical Care Managers. This position will assist in the coordination of resources for patients' neurologic injuries. This position will work closely with Clinical Care Managers to provide support and customer service to patients and their families.

Posting closing date: March 17, 2026

Salary Range: $19.58 - $28.20 per hour based on experience

• Licensure/Certification/Registrations: Current driver's license required.
• Education: High school diploma or equivalent required. Bachelor's Degree in a related field or related experience preferred.
• Experience: Two (2) years experience in a health care setting and/or working knowledge of Social Security, Medicaid, insurance and accessing community resources strongly preferred.
• Skills & Abilities: Possess strong interpersonal skills; Demonstrate the ability to effectively communicate, problem solve, and adapt to a fast-changing environment with competence. Possess a dedication to teamwork and commitment to excellence. Demonstrate a strong attention to detail. Ability to successfully handle multiple priorities and prioritize and schedule according to forecast workloads. The ability to effectively communicate with people to convey or exchange information. Ability to work competently and effectively under stress. Ability to meet frequent deadlines within short timeframes. Excellent verbal and written communication skills. Highly motivated with a positive attitude.

• Assist with Social Security and Medicaid applications to include but not limited to: protective filing; completion of applications; coordination of interviews; compilation of required documentation; and persistent contact with appropriate counties to obtain Medicaid numbers.
• Research Medicaid and Medicaid waiver programs for patients discharged to states other than Colorado. Provide specific information pertaining to services available under these programs and the application process.
• Identify community resources, as requested by the Clinical Care Managers, to help patients discharge from rehabilitation and resume community living.
• Effectively communicate the status of requested tasks to Clinical Care Managers both verbally and in writing on a regular and timely basis.
• Maintain thorough and pertinent records of services provided and information acquired.
• Monitor Discharge Bulletins and forward paperwork to Social Security to transfer patient applications to their home state/local office at discharge.
• Complete and submit applications for Long-Term Care Options.

** This job description is not intended to be an exhaustive list of all duties. Employee may perform other related duties as assigned.

Craig Hospital Benefits:

Benefit Eligible Positions:

At Craig Hospital, we offer a wide range of outstanding benefits that allow our employees to tailor a benefits package that meets their individual needs. Planning a family or looking forward to retirement, we have options. Our medical insurance is a self-funded plan administered by Allegiance Benefit Plans with a CIGNA network of providers offering two different comprehensive plans. We offer dental insurance through Delta Dental, and vision insurance through EyeMed. Craig offers Health Care and Dependent Care Spending Accounts. Craig also provides, and pays for both Short Term and Long Term Disability Insurance plans for every benefit-eligible employee. We offer generous time-off benefits to allow you to enjoy your time away from work too! Additionally, we have a 403b Retirement Plan with a generous matching contribution through Empower Retirement that you are eligible for upon hire. Want to go back to school? We have Tuition Assistance. Unexpected emergency? We have Employee Assistance Programs and an Employee Emergency Assistance Fund.

At Craig, we believe in offering best-in-class benefits and prioritize benefits to support you.