Manager, Sales Operations & Analytics at NEOS THERAPEUTICS LP – Berwyn, Pennsylvania

SUMMARY:

This role creates value and maximizes effectiveness across the Commercial organization, most notably the Sales team, by delivering operational and analytical excellence. The Manager, Sales Operations & Analytics partners closely with the Vice President, Commercial Insights and Sales Operations and collaborates with stakeholders across Sales, Marketing, Training, and BI/Analytics to drive data-informed decisions, operational discipline, and clear visibility to performance.

ESSENTIAL FUNCTIONS & TASKS:

SALES OPERATIONS

• Support the company’s incentive compensation (IC) program, including presentation content for rollouts, plan documentation, and auditing of earnings calculations.
• Assist with quarterly call plan processes by establishing timelines, coordinating selection criteria with stakeholders, and preparing communications (required actions, due dates, system update timing).
• Partner with Marketing, Sales, and Training to develop educational materials that increase understanding and adoption of sales systems and data.
• Provide timely notifications for organizational updates that require roster and distribution list changes.
• Coordinate acquisition of required documentation to support field credentialing/licensing.
• Contribute content and insights for field communications related to performance metrics and other operational initiatives.

SALES ANALYTICS

• Analyze available datasets to identify performance drivers, customer dynamics, and market opportunities.
• Evaluate promotional effectiveness, targeting accuracy, and field resource utilization to guide strategy and execution.
• Frame analytical approaches that answer key business questions and inform forward-looking strategies.
• Translate complex datasets into clear insights and recommendations for Commercial leadership and senior management.
• Ensure analytical work is aligned to commercial priorities and drives data-informed action.

SALES REPORTING

• Develop, maintain, and distribute standardized sales reporting tools for field users and Commercial leadership.
• Partner with BI/Analytics to automate recurring reports and streamline delivery via Power BI, Tableau, or similar platforms.
• Collaborate with Sales Leadership and Marketing to define reporting requirements, refine KPIs, and evolve the reporting suite as business needs change.
• Provide ad hoc reporting support for business planning meetings, field meetings, and brand planning presentations.
• Lead detailed data investigations to resolve discrepancies or anomalies across sales reports, dashboards, CRM activity, IC inputs, and underlying datasets.
• Communicate promptly about BI platform issues (e.g., refresh delays, data integrity concerns) and provide follow-up once resolved.

Knowledge, skills and COMPETENCIES

TECHNICAL COMPETENCIES

• Proficiency in Microsoft Office (Word, PowerPoint).
• Advanced Excel proficiency/mastery (formulas, Power Query/Pivot, visualizations).
• Relational database proficiency, such as the ability to query databases via SQL, is a plus.
• Exposure to BI tools such as SSMS, Azure Synapse, PowerBIor similar analytics tools.

ANALYTIC COMPETENCIES

• Concepts: General understanding of mathematical, analytical, financial, and related concepts.
• Application: Blend technical acumen, analytical concepts, and key stakeholder inputs to build clear, decision-ready outputs.

GENERAL COMPETENCIES

• Ability to operate in a fast-paced, rapidly changing environment and manage multiple priorities.
• Strong organizational, analytical, communication, and presentation skills.
• Demonstrated urgency in meeting deadlines.
• Enjoys learning and collaboration.

Education & Experience

• Bachelor’s Degree or equivalent in Business, Life Sciences, Mathematics, Statisticsm or related fields
• Pharmaceutical and/or biotechnology industry experience isrequired.
• 5+ years in the pharmaceutical industry in roles such as Sales Operations, Sales Analytics, Data Governance, Marketing Analytics, or related functions.
• Familiarity with incentive compensation program development and administration.
• Relevant data and experience

• Required: Prescription data (e.g., syndicated via IQVIA, Symphony) and/or Co-Pay/Pharmacy data.
• Preferred: Healthcare claims data (syndicated or otherwise); wholesaler/factory sales exposure.

Working Environment

• General office environment in a well-lit, climate-controlled setting.
• Prolongedperiodssitting at a desk and working on a computer.
• Ability and willingness to occasionally travel (up to 15%) to conduct assigned responsibilities.
• Ability to lift up to 15 pounds occasionally.