Field Service Engineer (base in Singapore) at Bendix Commercial Vehicle Systems LLC – Singapore

Field Service Engineer (base in Singapore)

LOCATION: Hong Kong / China | BRAND: KNORR-BREMSE | REQUISITION ID: 9388 | ON-SITE/REMOTE: On-site

We see it as our daily mission to make a significant contribution to greater safety and efficiency on roads and railways. That goes for passenger and goods transport - all over the world.

Making mobility safe on roads and railways - that is the mission driving us each and every day at Knorr-Bremse. It has been that way for over 110 years. Today the Knorr-Bremse Group, based in Munich, is the world's leading manufacturer of braking systems and a leading supplier of safety-critical sub-systems for rail and commercial vehicles. As an innovator in our fields, we advance developments in mobility and transport technologies.

JOB DESCRIPTION:

Location: Singapore

Position Type: Full Time, regular

Report to: Senior Service Engineer

Position Summary

The Field Service Engineer will be responsible the Field Service activities for projects within SEA region across all KB products. The role requires strong technical expertise in electromechanical and pneumatic systems. Additional knowledge in electrical and electronics will be an added advantage. The engineer will work closely with project teams to address all technical and quality related issues during the defect liability and warranty period.

Responsibilities:

• Provide engineering support for warranty, retrofit and modernisation projects within SEA region.
• Have good problem resolution and trouble-shooting know-how to conduct investigation and resolve issues independently.
• Able to precisely document all technical issues to be able to discuss the issues with the project team and CoC.
• Provide detailed Service Reports to Project Team/Service Centre/Business Development/CoC.
• Build a network of contacts, both internal KB and external to help resolve issues swiftly, make full use of on-line training and resources.
• Maintain a project Issues lists for detailing all issues/failures including customer NCR, action taken and repair turnaround time.
• Manage consignment spares, keeping records of use and maintaining stock availability.
• Provide remote support by telephone/ messaging.
• Arrange retrofit programs with customers, manage and monitor all retrofit works including logistics, installation and testing.
• Provide training and demonstrations, both classroom and practical on-site.
• Provide monthly reports and timesheets as required.

Requirements:

• Diploma or Degree in mechatronics, mechanical or electrical/electronics or equivalent
• Preferably with 2 to 3 years’ practical engineering experience and knowledge of pneumatic, hydraulic, electrical, electronic, braking, HVAC or PSD systems.
• Keen interest in problem solving and trouble-shooting
• Team player; good communication skills and customer oriented
• Ability to travel with short notice if needed
• Must be able to perform night work (11pm to 5am) when required
• Fluent in English
• Fresh graduates will be considered

Personal Data collected will be used for recruitment purposes only.

WHAT WE OFFER
Through a blend of engineering excellence, sustainable development and social responsibility, our employees help to drive progress at more than 100 sites in 30 countries. We offer you an exciting role with plenty of variety in an international environment, as part of an attractive package that extends from flexible working hour models, via professional and personal development opportunities, all the way to sports and healthcare programs.

ARE YOU INTERESTED?
Then join us! We look forward to receiving your online application!