Associate Territory Manager (Charlotte, North Carolina) at Biofrontera

Position Summary

The Associate Territory Manager is responsible for achieving predetermined sales goals and quotas within the territory of Charlotte, North Carolina. The position must establish, build, and maintain customer relations through constant communication, in-person appointments and effective coordination among other resources (e.g., medical, reimbursement) with the goal of increasing territory results. The AssociateTerritory Manager represents the company and promotes its products to client physicians, practices, and patients within the industry. This role will require 80+% travel on a consistent basis.

Duties and Responsibilities

• Identify and contact potential customers at physician's offices, clinics, group practices and institutional facilities (e.g., Universities, VA) to market and sell a portfolio of products
  • Develop a detailed understanding of each customer's practice including product placement within practice business, purchasing and inventory practices, EMR systems, billing and reimbursement processes
  • Build relationships with medical staff and perform product training, demonstrations, and installations
  • Build relationships with business staff to assist with questions regarding reimbursement
  • Support accounts to integrate procedures into the normal operations of the practice
• Utilize marketing tools and data analytics to monitor and drive activity and improve pull through
• Service existing accounts to obtain orders and coordinate issue resolution with customer service
• Implement new business plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives
• Comprehend and adhere compliance with the laws, rules and regulations regarding the marketing of drug and medical device products; maintain ethical standards as defined by the company
• Complete administrative requirements of the role including required business reporting, expense management and reporting, and other required activities
• Gather competitive data and share with sales and marketing management
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations
• Contribute to regional activities and projects as required
• Other projects or activities as assigned

Qualifications and Experience Required

• Bachelor's degree in life sciences or related discipline
• 1-3 years of direct sales experience in a B2B environment
• 0-2 years sales/marketing experience in the pharmaceutical or medical device industry, and willingness to learn via our extensive training programs
• Must live within or within close proximity the specified territory
• Demonstrated ability to learn and comprehend the science specific to the product and therapeutic indications
• Ability to travel constantly throughout assigned territory (80+% time on the road)
• Exceptional verbal and written communication skills
• Ability to utilize mobile technology to achieve objectives

Key Attributes

• Positive and driven/entrepreneurial professional presentation
• Highly organized, self-disciplined, and detail oriented
• Ability to work within a small company environment; adapt to change and work outside the comfort zone
• Ability to influence others to decision and action