Repossession Agent at Michigan Recovery Services Inc – Saginaw, Michigan

REPOSSESSION DRIVER

Job purpose
Complete Client Repossession order whether repossessing the unit or providing information for Client to determine if order needs be closed or put on hold while more information is located.

Duties and responsibilities
The following list of primary job duties and responsibilities include, but are not limited to the following:
• Promote MRS vision and Mission
• Responsible for working the repossession order and securing unit.
• Have the ability to think through and follow up on tips and leads in order to be as
effective as possible in securing the unit.
• Updating accounts, all addresses listed including POE per Client Compliance
when unit has not been secured.
• Communicating and working with Client Liaison team when unit has not been
secured to review account and see if what more information can be gathered
either by the Client Liaison doing quick skip work or the Liaison reaching out to
the Client to see if they have any additional information.
• Remain professional at all times while complying with all federal, state, and local
regulations. Including CFPB, GLB, and FDCPA and the UCC and Fair Debt
Collection Practices Act when either securing unit, speaking with debtor or doing
any type of skip tracing.
• Responsible for correct and timely reporting of repossessions, condition report
completed and pictures taken if you are required to do so per Client compliance,
(All 4 sides, the 4 corners, engine, dash, mileage, front and back seats, trunk
and full vin number). Ensure storage location is correct and whether you have
possession of keys once unit is secured.
• Client Service orientated at all times.
• Meet and exceed company goals.

Truck responsibilities
• You are responsible for repossession truck.
• Start of each shift ensuring tires and fluids are at correct levels before driving.
• That you do not damage truck.
• You are to schedule oil changes with MRS mechanic every 6,000 miles.
• Inform GM and MRS mechanics of any issues with truck and schedule a time
with MRS mechanics to have problem addressed.
• Check tread wear of tires and inform GM when tread is below 4/32 for front and
2/32 for rears.

Qualifications include:
• High School Diploma or equivalent required.
• Must be able to be insured by our insurance carrier.
• Physically qualified to drive a commercial vehicle.
• Has current valid chauffeurs license.
• Is not disqualified to drive a commercial vehicle.
• Must have a minimal 4 year clean driving record.
• Must be able to pass background check.
• Must be able to pass drug test and physical.
• A minimum of 2 years of previous towing/repossession experience.
• Must have or be able be issued a DOT card.
• Prefer CARS certified and must be able to pass CARS certification after 6
months of employment.

Working conditions
This position requires sitting in truck for longer periods of time, standing, walking and repetitive movements and use of mechanical controls. You will be required to work nights and weekends.

Physical requirements
Heavy lifting may be required at random times.