Pool Service Technician at OCEAN SPRINGS TECH INC – Desert Hot Springs, California

At Ocean Springs Tech, Inc., we believe that success begins with people — talented, dedicated individuals who take pride in their work and care about delivering quality service to every customer.

Our goal is simple: to create a place where great people could build meaningful careers while helping families and businesses enjoy sparkling, worry-free pools and spas. What started as one technician’s dream has grown into a trusted, full-service company serving the entire Coachella Valley — and we’re still growing.

If you’re someone who values teamwork, integrity, and continuous learning, we’d love to have you join our team. Whether your passion is pool construction, repair, service, or customer care, Ocean Springs Tech, Inc. offers opportunities to grow, learn new skills, and make an impact every day.

Come be part of a company where hard work is appreciated, quality matters, and every team member contributes to our shared success.

Join Ocean Springs Tech, Inc. — and help us make every pool shine.

About the Role:

The Pool Service Technician plays a critical role in ensuring the safety, cleanliness, and optimal operation of residential and commercial swimming pools. This position involves performing routine maintenance, troubleshooting minor equipment issues, and applying chemical treatments to maintain water quality standards. The technician will be responsible for inspecting pool systems, diagnosing water chemistry problems, and executing repairs or recommending replacements as needed. By providing expert service and customer support, the technician helps enhance the overall pool experience for clients while adhering to health and safety regulations. Ultimately, this role contributes to the longevity and efficiency of pool systems, ensuring customer satisfaction and compliance with industry standards.

Minimum Qualifications:

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Basic knowledge of pool maintenance, water chemistry, and pool equipment operation.
• Ability to perform physical tasks including lifting, bending, and working outdoors in various weather conditions.
• Strong communication skills to interact professionally with customers and team members.
• Valid California driver license and clean record.

Preferred Qualifications:

• Certification in pool and spa maintenance or water chemistry (e.g., Certified Pool Operator (CPO) certification).
• Experience with automated pool systems and advanced troubleshooting techniques.
• Previous experience in a customer service or technical support role within the pool service industry.
• Familiarity with local and state pool safety regulations and compliance standards.
• Basic mechanical or electrical repair skills related to pool equipment.
• Bilingual English/Spanish
• Ability to use or willing to learn computers and phone application as part of daily work routine or.

Responsibilities:

• Perform regular pool maintenance including cleaning, vacuuming, skimming, and brushing pool surfaces to ensure cleanliness and hygiene.
• Test and balance pool water chemistry by measuring pH, chlorine, alkalinity, and other chemical levels, and apply appropriate treatments to maintain safe water conditions.
• Inspect and report for repair pool equipment such as pumps, filters, heaters, and automated systems to ensure proper functionality.
• Document service activities, maintain accurate records of chemical usage, repairs, and customer interactions, and communicate effectively with clients regarding pool status and recommendations.
• Respond promptly to service calls, provide technical advice, and educate customers on pool maintenance best practices and safety protocols.
• Maintain efficient work pace and able to work independently following company protocol.
• Flexibility to assist in other related departments.

Skills:

The Pool Service Technician utilizes technical skills daily to test and adjust water chemistry, ensuring pools meet health and safety standards. Mechanical aptitude is essential for diagnosing and conducting minor repairs of pool equipment, which helps prevent downtime and costly repairs. Strong communication skills enable the technician to explain maintenance procedures and safety information clearly to customers, fostering trust and satisfaction. Time management and organizational skills are critical for efficiently scheduling service visits and maintaining accurate records. Additionally, problem-solving abilities allow the technician to quickly identify issues and implement effective solutions, ensuring pools remain safe and enjoyable for users.