Care Counselor - NOC at Treatment Center Management LLC – Pacific Grove, California

Salary: $21.00 / hr + shift differential

Schedule: Monday through Thursday 10:30pm - 7am

Who We Are

At Alsana, we exist to be a source of hope and healing in the world. We are a dedicated eating disorder recovery community supporting adults and adolescents of all genders through personalized, whole-person care. We offer in-person residential, outpatient, and virtual programs nationwide, including adolescent PHP and IOP. Our programs are designed to meet people where they are in their recovery journey.

Our culture is deeply relational and grounded in clinical integrity, whole-heartedness, mutual respect, thoughtful engagement, and rooted reliability. We believe the way we show up for one another is inherently healing and shapes every interaction we have with clients, families, and partners. Every team member plays a vital role in creating an experience where people feel rooted, engaged, and respected. When you join Alsana, you become part of a recovered community built on compassion, respect for each person’s unique story, and access to care across all identities.
What You’ll Do:

As a Care Counselor, you’ll play a vital hands-on role in supporting our clients on their recovery journey. You’ll work alongside therapists, dietitians, nurses, and other care professionals to help implement treatment plans and create a safe, encouraging environment where clients can grow.

This is a great opportunity for compassionate individuals who are calm under pressure, strong communicators, and deeply committed to client care.

Always maintains each client’s physical and psychological safety, including assigned tasks (e.g., taking and recording vital signs, weights, and meals, and reporting results to nursing/physician).
Completes accurate documentation of observations and notifies supervisor of any unusual findings (e.g., change in vitals, weight fluctuations, or meal refusals).
Documents client progress per procedure.
Assists with basic first aid as directed by RN/LVN staff and follows all appropriate documentation protocols.
Ensures documentation reflects changes in client condition; notifies nursing and interdisciplinary team as required.
Provides 1:1 assistance to clients in crisis per their care plan and staff direction.
Supports nutritional needs as outlined by the nutritionist and treatment plan.
Eats meals and snacks with clients as part of modeling and recovery support.
Communicates with clients and their families respectfully and clearly; involves licensed staff as needed.
Drives clients in a company vehicle to outings, appointments, and errands.
Maintains and communicates client level system; informs licensed staff of related concerns.
Leads or co-leads therapeutic groups for residential, PHP, or IOP clients, including evening and weekend rotations.
Benefits That Support You

At Alsana, we believe in taking care of the people who make our mission possible. Eligible team members enjoy a supportive benefits package designed to support your health, well-being, and growth, including:

• Medical, Dental, and Vision insurance with multiple plan options
(Cigna nationwide; Kaiser available in CA)
HSA plans with employer contributions
FSA Healthcare and Dependent Care plan options
Generous PTO, sick time, Covid Time, and 6 paid holidays
Company-paid Basic Life and AD&D insurance
Short-term disability (company-paid for non-CA; CA uses state plan)
Continuing education stipend for eligible roles
Voluntary benefits including Supplemental Life, Long-Term Disability, Accident, and Hospital Indemnity
LifeMart employee discount program
Free meals & snacks (position-specific)

Join us in helping people feel rooted, engaged, and respected as they find their path to recovery. Together, we foster a community built on compassion, mutual respect, and whole-hearted care.

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