Breakfast Attendant - Evening Cook at KPM Management Group LLC – Bloomington, Indiana

About the Role:

The Breakfast Attendant evening cook plays a vital role in ensuring guests have a positive and enjoyable start to their day by providing exceptional service during breakfast hours. This position is responsible for setting up, maintaining, and replenishing the breakfast area to ensure a clean, organized, and welcoming environment. The Breakfast Attendant interacts directly with guests, addressing their needs and inquiries promptly and courteously to enhance their overall experience. Attention to detail and adherence to food safety and hygiene standards are critical to maintaining the quality and safety of the breakfast service. Ultimately, this role contributes significantly to guest satisfaction and the establishment's reputation by delivering consistent, high-quality service each morning.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or food service role is preferred but not required.
• Ability to stand for extended periods and perform physical tasks such as lifting and carrying.
• Basic understanding of food safety and hygiene practices.
• Strong communication skills and a friendly, approachable demeanor.

Preferred Qualifications:

• Experience working in a hospitality or hotel environment.
• Food Handler’s Certification or equivalent food safety training.
• Bilingual abilities to assist a diverse guest population.
• Familiarity with point-of-sale systems or breakfast service equipment.
• Demonstrated ability to work efficiently in a fast-paced environment.

Responsibilities:

• Prepare and set up the breakfast area before service begins, including arranging food items, beverages, and utensils.
• Monitor food and beverage levels throughout the breakfast period, replenishing items as needed to ensure availability and freshness.
• Maintain cleanliness and organization of the breakfast area, including tables, counters, and serving stations, adhering to health and safety regulations.
• Greet guests warmly, respond to their questions or special requests, and provide assistance to ensure a pleasant dining experience.
• Collect and clear used dishes and utensils promptly to maintain a tidy environment and support efficient service.
• Report any maintenance or supply issues to management to ensure smooth operation of the breakfast service.

Skills:

The Breakfast Attendant utilizes strong interpersonal skills daily to engage with guests in a warm and professional manner, ensuring their needs are met promptly. Attention to detail is essential for maintaining the cleanliness and presentation of the breakfast area, which directly impacts guest satisfaction. Time management skills are employed to efficiently replenish food items and clear tables, supporting a smooth and continuous service flow. Knowledge of food safety practices is applied consistently to uphold health standards and prevent contamination. Additionally, problem-solving skills help the attendant address any guest concerns or operational issues quickly and effectively.