Product Manager at All Star Recruiting Locums LLC – Deerfield Beach, Florida

All Star Healthcare Solutions is seeking dedicated, energetic, hardworking individuals to join a highly successful, growing healthcare staffing company in North Broward. Our culture is professional, fast-paced, and people-centric. Our team members provide exceptional service in a people-first environment. We pride ourselves on serving our Providers, Clients, and the Community effectively while also focusing on our employees' personal, professional, and financial goals. As a Sun-Sentinel Top Places to Work recipient, All Star is the team to join if you are looking for specialized development, benefits, competitive pay, and job expansion in a fun and collaborative environment.

What You’ll Do (Key Responsibilities)

Product Discovery & User Empathy

• Conduct continuous user research (interviews, surveys, feedback analysis, usability testing) to gain deep insights into the needs, pain points, and Jobs-to-be-Done of our internal users (Consultants, Business Partners) and external users (Clients, Candidates).
• Develop a strong understanding of the Locum Tenens assignment lifecycle, including lead management, matching, presentation, booking, credentialing, compliance, travel, and post-assignment workflows.
• Translate user insights and business requirements into clear problem statements and opportunities—including opportunities for automation and AI-assisted workflows across the staffing lifecycle.

Product Planning & Backlog Management

• Own, maintain, and prioritize the product backlog for your stream-aligned team, ensuring alignment with the overall product vision, strategy, and roadmap set by the Director of Product Management.
• Develop clear and concise user stories, acceptance criteria, and feature specifications.
• Partner with the Director PM and Solution Architect on roadmap planning, making effective trade-off decisions based on value, effort, strategic importance, and platform constraints within Salesforce.

Feature Delivery & Execution (Stream-Aligned Team)

• Work day-to-day as a core member of a stream-aligned team, collaborating closely with the Solution Architect, Developers, and QA to bring features to life.
• Actively participate in Agile ceremonies, clarifying requirements and making real-time decisions to ensure sprint goals are met.
• Ensure features effectively leverage our CRM platform, adhere to CRM governance best practices, and integrate seamlessly with connected systems (HubSpot, Sage Intacct, etc.).
• Identify opportunities to enhance workflows through AI, automation, or data-driven recommendations, working with data and engineering partners as needed.

Stakeholder Collaboration & Communication

• Engage with internal stakeholders across Sales, Operations, Marketing, Credentialing, Travel, Finance, and Support to gather input, manage expectations, and ensure buy-in for product initiatives.
• Clearly communicate product plans, progress, and insights to your team, the Director of Product Management, and relevant stakeholders.
• Help drive adoption and change management for new features within a high-volume, fast-paced staffing environment.

Data Analysis & Performance Monitoring

• Partner with the Reporting & Analytics team to define success metrics and instrument features for effective tracking.
• Analyze product usage data, user feedback, staffing KPIs, and operational throughput metrics (e.g., time-to-book, fill rate) to identify areas for improvement.
• Evaluate the performance and effectiveness of AI-driven features and use insights to iterate and enhance value.

What You’ll Bring (Qualifications)

Experience

• Typically 2–5+ years of experience in a Product Management role, with a track record of launching and iterating on successful products or features, preferably in a B2B or SaaS environment.
• Proven experience working in an Agile/Scrum development environment directly with engineering teams.
• Hands-on experience with product discovery techniques (user interviews, journey mapping, JTBD) and translating insights into actionable product plans.
• Experience with CRM platforms (Salesforce is a strong plus), with an understanding of configuration vs customization, platform limitations, and system integrations.
• Experience optimizing workflow-heavy or operationally intensive products; staffing industry experience is a plus.
• Exposure to AI- or automation-enhanced products (e.g., LLM-enabled workflows, recommendations, summarization, or predictive analytics) is highly desirable.

Skills

• Deep user empathy and a passion for solving user problems.
• Strong analytical and problem-solving skills, with the ability to break down complex issues into manageable parts.
• Excellent verbal and written communication skills, with the ability to write clear requirements and articulate product decisions.
• Proficiency in backlog management, prioritization techniques, and writing effective user stories.
• A data-informed approach to decision-making and measuring success.
• Highly collaborative, proactive, and able to thrive in a fast-paced, evolving environment.
• Ability to think critically about where AI can responsibly improve user workflows and reduce manual effort.

Education

• Bachelor’s degree in Business, Computer Science, Engineering, Design, Information Systems, or a related field, or equivalent practical experience.

Nice to Haves

• Experience in the staffing industry, particularly healthcare or Locum Tenens.
• Direct experience with Salesforce configuration or as a Salesforce product owner.
• Familiarity with marketing automation (e.g., HubSpot), financial systems (e.g., Sage Intacct), or BI tools (e.g., Tableau).
• Experience with product management tools (e.g., Productboard, Jira, Smartsheet).
• Experience designing or shipping AI-enhanced or automation-driven features.

Why Join All Star?

• Direct Impact: Own significant product areas and directly influence the experience of our users and the success of our business.
• Modern Tech Stack: Work with a contemporary platform centered on Salesforce and Assist, with opportunities to build valuable integrations and AI-driven enhancements.
• Growth & Learning: Be part of a growing product team, reporting to an experienced Director in a company committed to product-led transformation.
• Meaningful Work: Contribute to a company that plays a vital role in the healthcare industry.
• Collaborative Environment: Join passionate, dedicated teams working together to achieve common