Air Cargo Import at cargo-partner – Heathrow Villages, England

Air Cargo Import

cargo-partner isnt just another logistics provider. Were a global force, operating in more than 40 countries, powered by 160+ offices, and driven by 4,000 dedicated professionals. Since 2023, we've been part of one of the worlds largest logistics groups, giving us the strength, stability, and resources to scale fast, without losing the agility and hands on mindset that built our reputation.
Joining the Nippon Express Group has further strengthened our market position and expanded our global capabilities. We operate with high standards, accountability, and a culture that empowers each individual to make an impact, not just keep the lights on.
We are looking for an experienced Air Cargo Import specialist to join our team and play a key role in managing international shipments while supporting smooth operations and customer satisfaction.What youll do?

• Consolidation:
• Manage the full life cycle of air import shipments, liaising with airlines to obtain shipment release.
• Plan and manage fleet schedules, coastwise transfers, and subcontracted transportation to ensure efficient shipment collection and delivery.
• Oversee External Temporary Storage Facility (ETSF) operations for swift shipment turnover.
• Allocate arrival costs accurately, monitor shipment status in customs systems, and manage end to end handovers.
• Maintain and update internal records, including airline handling charges, shed contacts, and customer codes, while coordinating with warehouse and air export teams.
• Support audits, reporting, and KPI tracking to maintain operational efficiency.
• Customer Service:
• Manage shipment documentation from origin to delivery, creating accurate work files and delivery notes.
• Coordinate with customs clearance teams and schedule deliveries promptly after clearance.
• Follow up on shipments requiring customer input to prevent delays and ensure proof of delivery (POD) is accurately recorded.
• Source and liaise with hauliers to secure competitive, reliable transport for dedicated deliveries.
• Raise and issue accurate final invoices, including applicable charges and customs duties, and verify data against customer agreements to reduce errors.
• Maintain and update internal and customer specific KPIs in line with service level

What youll need?

• Proven experience in customs clearance or freight forwarding, with strong knowledge of customs procedures and freight documentation.
• Proficiency in MS Office and customs systems, ideally ASM Sequoia, CHIEF, CDS, or similar platforms.
• Ability to work independently and collaboratively in a fast paced environment, managing multiple priorities effectively.
• High attention to detail, with a proactive, solution oriented mindset.

Company Introduction: For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.
With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.
Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.
cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.
Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wowReady to get things moving? Join our team!
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