PC LAN Technician at Mindray North America – Mahwah, New Jersey

Join Mindray North America and help shape the future of patient care.

Mindray is a global leader in medical technology, delivering advanced patient monitoring systems, anesthesia machines, ventilators, and ultrasound solutions trusted in hospitals and critical care environments worldwide. Unlike many larger competitors, Mindray combines cutting-edge innovation with unmatched value, giving healthcare providers access to reliable, feature-rich technology without compromise. Our culture is built on collaboration, integrity, and a drive to equip caregivers with the tools they need to deliver exceptional care.

Fast facts about Mindray:

• Founded in 1991, with 14,000 employees worldwide
• 8 global R&D centers, investing ~10% of annual revenue into innovation
• North American headquarters in Mahwah, NJ, with 40+ international subsidiaries

About the Role

Mindray is seeking a skilled PC/LAN Technician to support and maintain the company’s computer systems and network infrastructure. In this role, you’ll provide technical support to both local and remote users, ensuring optimal performance of hardware, software, and LAN connectivity across multiple platforms and facilities. This position plays a key role in keeping Mindray’s IT environment efficient, secure, and reliable.

What You’ll Do

• Prepare, configure, and deploy computer systems, accessories, and software in accordance with company standards.
• Maintain and track computer inventory using systems such as WASP and Kbox, ensuring proper assignment and recordkeeping in collaboration with Finance.
• Install, service, and repair PCs, peripherals, and printers; resolve LAN connectivity and system performance issues.
• Provide day-to-day support for end users by troubleshooting hardware, software, and email-related problems.
• Support the use of company-standard software, including spreadsheets, word processing, and database tools.
• Maintain detailed documentation for PC setup, configuration, and troubleshooting, including user manuals and known-error logs.
• Perform office and computer equipment moves, ensuring systems are reconnected efficiently.
• Create and manage user access to corporate systems and network resources.
• Make day-to-day decisions to ensure system stability and effective user support.

What You’ll Bring

• Bachelor’s degree in Computer Science or related field, or equivalent experience.
• 3–5 years of hands-on experience in a similar role supporting PC and LAN environments.
• Microsoft certification (MCSE) preferred.
• Proficiency with both Windows and macOS environments.
• Strong understanding of PC, LAN, and File Server technologies.
• Proven ability to diagnose and resolve user hardware, software, and connectivity issues.
• Excellent communication and problem-solving skills with a customer-focused mindset.

What to Expect

• On-site position based in Mahwah, NJ.
• May require occasional evening or weekend work for maintenance or system repairs.
• Must be able to travel between facilities and carry or move equipment (25–50 lbs).
• Fast-paced, collaborative IT environment with exposure to enterprise systems and infrastructure support.

Mindray North America offers a competitive compensation package and comprehensive benefits, including a 401(k) with company match, tuition reimbursement, paid time off, disability coverage, FSA/HSA options, and more—all within a dynamic, supportive, and collaborative work environment.

Mindray North America is an Equal Opportunity Employer M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, or any other legally protected status and will not be harassed or discriminated against.