Marriott Dallas Addison Quorum By The Galleria - Concierge at Aimbridge Hospitality – Dallas, Texas
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About This Position
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Join our team as a Concierge!
The Concierge is your go-to host for a standout stay! From the moment you arrive until you say goodbye, expect warm welcomes, lively conversations, and instant solutions to any hiccups. Need tips on the citys best spots or the inside scoop on local events? Just ask! With a smile and a can-do spirit, our Concierge ensures every guest feels right at home and lends a hand to Sales, Front Office, and Bellman/Van whenever needed.
KEY SKILLS/RESPONSIBILITIES
- The Welcome Wagon: Greet guests warmly, make them feel at home, and share recommendations about the coffee shop and local area for a memorable visit.
- Style & Standards Superstar: Keep a polished look by following uniform and grooming guidelines, and always meet brand and safety standards.
- Brew Crew Captain: Support daily operations, help hire and train team members, and inspire excellent service and teamwork.
- Solution & Support Specialist: Quickly handle guest questions and requests, arrange special needs, and stay informed on shop functions and events.
- Coffee Shop Maestro: Oversee shop operations, manage transactions, maintain inventory and cleanliness, and assist the team as needed.
EDUCATION & EXPERIENCE
- High school diploma or equivalent required; relevant college coursework is a plus.
- Hotel or related experience preferred.
- Strong communication, problem-solving, and decision-making skills.
- Ability to handle high-pressure situations with composure and objectivity.
- Comfortable with financial data and basic math.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
We're the best Marriott hotel in Addison, TX located 5 minutes from Galleria Dallas shopping mall, business offices, and within walking distance from premier restaurants. Spacious rooms and suites are carefully designed for comfort and convenience with luxurious bedding, free bottled water, and a mini fridge. Our Addison, TX hotel features a lively lobby bar, concierge lounge, and Starbucks Coffee that offer a great place to connect. Guests can relax at our resort-style outdoor pool and patio featuring a fire pit and poolside games like ping pong and Foosball perfect for a weekend getaway in Dallas. Our Marriott hotel near Galleria Dallas offers complimentary shuttle service every hour to the Galleria, and is only a short drive from Love Field (DAL) and DFW Airport.
Application deadline for Colorado positions: