Revenue Cycle Manager at Flourish Research

Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.

We have an opening for a Manager of Revenue Cycle to join our growing Revenue Cycle department at Flourish Research.

The Revenue Cycle Manager is an enterprise leader responsible for overseeing and optimizing the end-to-end revenue cycle process across Flourish Research’s site network. This role ensures timely and accurate revenue capture, billing, collections, and cash application while driving process improvements, supporting site integrations, and partnering closely with Accounting, site leadership, and operational teams to strengthen financial performance and operational efficiency across the organization.

Schedule: Monday-Friday, Normal Business Hours or as needed
Location: Remote (occassional travel may be required)
FLSA Classification: Exempt
Compensation: $90k-$115k base salary + 15% annual discretionary bonus
Benefits: Health, dental, and vision insurance plans, 401(k) with 4% match, tuition reimbursement, parental leave, referral program, employee assistance program, life insurance, disability insurance, and 15 days of PTO + 10 company holidays.

RESPONSIBILITIES

• Maintain and enhance revenue cycle standard operating procedures to ensure consistency and scalability across sites
• Oversee key functional areas including invoicing, collections, cash application, dispute resolution, and revenue adjustments
• Review and approve material revenue adjustments proposed by the AR team
• Partner with Collections to resolve aged accounts receivable balances and improve collection performance
• Collaborate with Accounting to ensure ledger reconciliation with AR aging and support reserve assessments
• Identify opportunities for process optimization and lead revenue cycle improvement initiatives across the enterprise
• Support Day 1 integration activities for newly acquired sites, including evaluation of AR resources and workflows
• Assist with external audit requests related to revenue cycle processes and documentation
• Lead regular team meetings to review performance, address challenges, and set priorities
• Manage hiring, onboarding, coaching, performance management, and resource allocation across revenue cycle teams
• Partner with leadership on training initiatives and enterprise projects impacting revenue operations
• Act as a change agent supporting shared services initiatives and organizational transformation
• Represent Flourish Research professionally and courteously in all interactions with staff, clients, and vendors
• Provide ad hoc reporting and operational insights to support leadership decision-making
• Other responsibilities as assigned by senior management

QUALIFICATIONS

Education:

• Bachelor’s degree required

Experience:

• 5+ years of revenue cycle management experience
• Experience within clinical research or healthcare revenue cycle environments
• Strong understanding of billing compliance, contractual interpretation, and AR processes
• Experience supporting multi-site operations and process standardization
• Experience with CTMS systems (RealTime or similar) preferred
• Experience with NetSuite or other ERP systems a plus
• Proficiency in Excel, including formulas and pivot tables

Knowledge & Skills:

• Strong leadership, change management, and process improvement capabilities
• Ability to drive accountability and compliance with standard operating procedures
• Experience planning, organizing, and directing resources to optimize workflows
• Excellent written and verbal communication skills
• Strong stakeholder management and cross-functional collaboration skills
• Ability to work independently in a remote environment while managing competing priorities

Flourish Research offers an excellent, comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. Apply today to learn more about how you can join us in our mission to save and improve the lives of others!

Flourish Research is where clinical trials thrive.

Flourish Research represents one of the industry's most progressive and diversified clinical trial companies with robust capabilities in the therapeutic areas of cardiology/metabolic disorders/renal, CNS, pulmonology, and vaccines.

At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality.

Flourish Research is driven by a diverse and inclusive community of passionate people who are committed to improving the quality of life of communities around the world. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect.

Flourish Research strives to build an organization that attracts and leverages diversity in our staff, which reflects the diversity of our local communities. We promote education, acceptance, and inclusion because there is beauty in diversity. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!

Flourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, sex, (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status, veteran status, political affiliation, or any other factor protected by law. Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees.