Quality Manager (RN) Surgical Services at RWJBarnabas Health – NEWARK, New Jersey

Job Title: Manager

Location: Newark Beth Israel Medical Ctr

Department Name: Quality Resource Services

Req #: 0000234857

Status: Salaried

Shift: Day

Pay Range: $84,000.00 - $120,000.00 per year

Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview: The Quality Manager is an RN that will oversee the surgical services programs at NBIMC including surgical quality improvement programs spanning both the inpatient and outpatient settings. These programs are framed according to the standards of American College of Surgeons’ (ACS) National Surgical Quality Improvement Program (NSQIP) and other ACS quality standards. This individual works in close collaboration with the Surgery leadership team, and under the direction of the VP of Quality Safety and Experience. The Manager will work in tandem with key stakeholders to provide quality review of all cases and to identify opportunities for improvement.

Qualifications

• Licensed RN in the State of New Jersey or approved compact license is required.
• Minimum two (2) years experience in a hospital setting is required.
• Minimum three (3) years experience with quality improvement preferred.
• Previous Surgical Services experience is desired.
• CPHQ is preferred.

Scheduling Requirements (non-exempt positions):

• Full-Time
• Day

Essential Functions:

• Serves as a liaison between the RWJBarnabas Health System, NBIMC and the employees, patients, family members, caregivers and visitors that we serve.
• Assists Quality Leadership in supporting the coordination efforts for our quality programs, high reliability journey, safety behaviors, and patient experience.
• Oversee and manage various quality, safety, and patient experience systems currently in place and utilized on a daily basis such as Verge.
• Supports the development and implementation of a strategic plan for quality, patient safety, and patient experience initiatives that coincides with the RWJBarnabas mission and vision.
• Oversee the incident reporting system and ensure events are completed in the appropriate turnaround time as needed asper our policies and procedures.
• Work in synergy with all other performance improvement programs and organizational goals, in order to support continuous improvement in all service initiatives.
• Proactively assesses quality and safety performance as it relates to publicly reported metrics and CMS stars (e.g., PSIs, HACs).
• Analyze all data available to us such as HCAHPS, Verge Data, Comment reports, etc. to make the necessary changes in the evolving healthcare industry and adjust to the trends.
• Plans and conducts meetings with department leaders to review trends and strategies to improve quality, safety, and the patient and employee experience.
• Seeks feedback and recommendations from others to improve quality, processes and services.
• Strategize with personnel at all levels to develop and coordinate quality, patient safety, and experience programs.

RWJ Benefits:

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.