MA and FD at Med First Primary & Urgent Care – Roxboro, North Carolina

About Company:

Join Med First: Your Career Starts Here!

Discover Growth, Teamwork, and Meaningful Work at Med First

Are you ready to make a difference in healthcare? Med First is seeking passionate professionals to join our dynamic team. Here, you'll find more than just a job—you'll become part of a collaborative community dedicated to delivering outstanding patient care.

• Supportive Culture: Experience an environment where teamwork thrives and your voice is valued. Work alongside colleagues from diverse backgrounds in a setting that encourages open communication and innovative ideas.
• Professional Growth: Med First invests in your future. Benefit from ongoing training, clear paths for advancement, and opportunities to expand your skillset every day.
• Recognition & Well-being: Your contributions matter. Our leadership is committed to recognizing achievements and fostering a positive workplace where well-being comes first—even in fast-paced moments.
• Meaningful Work: Join a group of professionals united by purpose, making an impact in both the workplace and the lives of patients.

If you're eager to build your career in a place where you are empowered, supported, and inspired, Med First is the place for you. Apply today and take the next step toward a rewarding future!

About the Role:

The MA and FD position is a dual-role opportunity combining the responsibilities of a Medical Assistant (MA) and a Front Desk (FD) Coordinator within a healthcare setting. The primary goal of this role is to ensure seamless patient care by efficiently managing clinical tasks alongside front office operations. This position requires balancing patient interaction, clinical support, and administrative duties to enhance the overall patient experience and operational workflow. The successful candidate will act as a vital link between patients, healthcare providers, and administrative staff, ensuring accuracy in patient records and smooth appointment scheduling. Ultimately, this role contributes significantly to the quality of care delivered and the efficiency of the healthcare facility.

Minimum Qualifications:

• High school diploma or equivalent.
• Certification as a Medical Assistant from an accredited program.
• Basic knowledge of medical terminology and clinical procedures.
• Experience with electronic health record (EHR) systems.
• Strong communication and organizational skills.

Preferred Qualifications:

• Previous experience working in a healthcare front desk or administrative role.
• Proficiency in scheduling software and Microsoft Office Suite.
• Bilingual abilities to support diverse patient populations.

Responsibilities:

• Greet and check in patients, verifying personal and insurance information accurately.
• Assist healthcare providers with clinical tasks such as taking vital signs, preparing patients for examinations, and administering basic medical procedures under supervision.
• Manage appointment scheduling, patient flow, and follow-up communications to optimize clinic operations.
• Maintain and update patient medical records in compliance with privacy regulations and organizational standards.
• Handle front desk administrative duties including answering phones, processing payments, and coordinating referrals.

Skills:

The required skills enable the candidate to perform clinical tasks accurately and provide compassionate patient care, while also managing front desk operations efficiently. Strong communication skills are essential for interacting with patients, healthcare providers, and insurance representatives to ensure clear and effective information exchange. Organizational skills help in maintaining accurate records, managing appointments, and coordinating multiple tasks simultaneously. Familiarity with EHR systems and scheduling software supports the smooth handling of patient data and clinic workflows. Preferred skills such as bilingualism and knowledge of billing processes further enhance the candidate's ability to serve a diverse patient base and contribute to the financial and operational success of the healthcare facility.