Team Lead - Domestic Violence Case Manager at Partnership for Families, Children and Adults – Chattanooga, Tennessee

About Us.....

Together, we empower people and build communities right here in the Tennessee Valley.

At Partnership, we know each and every neighbor we serve deserves safety, support, and a brighter future. Our programs directly serve and empower those most vulnerable, from a mother and daughter bravely seeking safety at our domestic violence shelter to a young adult seeking support at our home for aged-out foster youth.

Serving over 7,000 people every year takes a lot of hands and hearts. Ready to join us?

APPLY WITH US TODAY! We have a lot to offer.....

• Great Culture!
• Be a part of a organization that helps the community in multiple ways!
• Volunteer Opportunities!
• Growth Opportunities!

Join our case management team at Partnership to play a pivotal role in our community and provide crucial services to victims of domestic violence. This full-time role supervises a team of case managers and is eligible for all company standard benefits.

Minimum Qualifications

• Bachelor's degree in social work or a related field
• 3-5 yrs. combined experience in a social services field and/or supervisory role
• Basic computer skills
• Ability to work effectively as a team member with people of various backgrounds.
• Conflict resolution and/or crisis intervention skills
• Effective communication skills
• Able to work on call

ESSENTIAL JOB DUTIES

• Adheres to trauma informed care practice approach and other applicable evidence-based models in service delivery.
• Provides direction, team management, and planning related to the shelter and community outreach services as delegated by the DV Program Manager. These duties include, but are not limited to, coordination of program's direct services, shelter admissions/discharges, case assignments, and case management.
• Evaluates the work of assigned staff to ensure that program activities are of a superior quality and that available resources are used effectively.
• Provides supervision and sets goals with assigned staff.
• Serves as the lead advocate for residents and community families served, ensuring access to services and resources, with an emphasis on promoting quality care and cost-effective outcomes. Processes intakes and referrals as assigned, safety planning, conducts assessments, and develops appropriate case plans and interventions to address client needs.
• Participates in On-Call rotation system.
• Performs other duties related to this position as determined necessary.

Partnership for Families, Children & Adults is a Tennessee Drug-Free Workplace.

The Partnership for Families, Children and Adults is committed to recruiting, hiring, retaining, and promoting all employees and applicants without regard to race, color, national origin, ethnicity, sex, gender or gender identity, sexual orientation, age, visible or invisible disability, veteran status, religion or beliefs, genetic or health information, marital or familial status, or any other legally protected class.