Senior Work Controller in MERRITT ISLAND, Florida at HSG, LLC

Step into a role supporting critical operations at NASA’s Kennedy Space Center, where your work directly contributes to the success of a world-class mission. As a Senior Work Controller on the NEMCON contract, you’ll be at the center of it all, coordinating environmental, medical, and operational activities across a fast-paced, multi-user spaceport. This is a highly visible, high-impact role where you’ll connect people, systems, and priorities to keep work moving and mission objectives on track. If you’re someone who thrives in dynamic environments and wants to be part of something bigger, this is your opportunity to help power the mission behind the mission

General Description

Under the guidance of the Environmental Health Director, the Senior Work Controller will support the NASA Environmental and Medical Contract (NEMCON) in the management, coordination, and execution of daily work tasks. This work is primarily performed onsite at NASA Kennedy Space Center (KSC). The position interfaces daily with multiple customers, receiving work requests to support various activities at a multi-user spaceport related to medical, environmental, and environmental health services.

How You Will Fulfill Your Mission

• Monitors the NEMCON 2400 Work Control phone during regular business hours with the ability to communicate effectively with various organizations and understand their work requirements.
• Generates and maintains Work Orders (WOs) and Preventive Maintenance (PM) tasks in Maximo.
• Classifies Health Risk Assessments (HRAs) for work requests and assigns WOs priority based on classification.
• Collects necessary information from requesters to provide clear instructions for WOs, and/or PMs, ensuring effective communication with NEMCON departments and programs.
• Routinely works with NEMCON Finance to obtain work approvals and appropriate funding sources to establish appropriate charge strings to assign to Job Plans and generate WOs in Maximo.
• Coordinates work orders with assigned lead, validates and closes completed tasks in Maximo, and supports the Engineering Document Review (EDR) process.
• Receives and coordinates Safety Data Sheets submissions from multiple customers.
• Reviews customer requests for medical services and utilizes medical data entry systems to coordinate with the Medical Administrative Director and NEMCON Finance to validate and approve requests for the scheduling of medical services.
• Coordinates requests for emergency support work to ensure response personnel receive all critical information.
• Performs duties in compliance with Federal, State, local, NASA, and company regulations, policies, and procedures.

The duties and responsibilities described in this position description in no way state or imply that these are the only duties performed. This position may require that additional duties and responsibilities be performed.

Why We Value You

• You are able to work independently and show a high level of initiative and attention to detail.
• You have a consistent character and do not yield to pressure to compromise or cut corners.
• You have a strong ability to communicate effectively with superiors, colleagues, and customers by clearly expressing your intent and understanding the focus and purpose of the conversation while allowing each person to get their point across.
• You are open to new ideas and innovations and can create modifications or changes in yourself to adapt or suit a new environment/situation.
• You have faith in your own ideas and ability to be successful.
• You hold yourself to the highest standard and work to inspire your team to produce quality work.

Specific Knowledge/Certification Requirements

Minimum Qualifications

• Bachelor’s degree in an environmental related field; or ten (10) years work experience in an above related field In lieu of a degree.
• Minimum of five (5) years of experience in a related field of project or workflow management.
• Demonstrated knowledge of standard computer software

Working Conditions

The physical demands and work environment characteristics described here represent those that must be met by an employee to successfully perform the job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Physical Demands: While performing the duties of this job, the employee may be required to walk, sit, or stand for extended periods; reach with hands and arms; balance; stoop; talk or hear; have sufficient manual dexterity to operate a keyboard, calculator, telephone, and other such office equipment as necessary; may occasionally move and/or lift up to 50 pounds or more with assistance. ay expose employee to industrial equipment and vehicles, facilities without climate controls, and outdoors settings in all weather conditions, possibly for extended period of times, and sometimes while wearing personal protective equipment (PPE). Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
• Work Environment: Work is generally performed in an office environment, with routine field work performed outdoors (in various weather conditions) and in the following settings: construction and demolitions sites, industrial facilities, research facilities, and laboratory facilities. Schedule is typically a 40-hour work week, Monday – Friday. May infrequently be required to work extended work schedule as necessary to fulfill job functions. Required to use appropriate personal protective equipment to prevent exposure to hazardous conditions.
• Travel: A low amount of travel away from the office may be required.