Market Cashier at Columbia Country Club – Chevy Chase, Maryland

Position Summary:

The Market Cashier serves as the first point of contact for members and guests entering The Market. This individual provides a warm welcome, assists members with the self-service ordering P.O.S. system, distributes non-alcoholic beverages, answers menu questions, and issues food order buzzers. This position plays a critical role in ensuring efficient service flow, maintaining a clean and organized front-of-house environment, and delivering a friendly, high-energy member experience in a fast-paced, seasonal setting.

Essential Duties and Responsibilities

• Complies with the club's policies and procedures as established in the employee handbook

• Greet members and their guests with a warm Columbia welcome each and every day.

• Performs related Market set up and closing tasks.

• Cleans all assigned work areas. • Follow the opening and closing duties explained by the supervisors including but not limited to cleaning of equipment, washing dishes, and stocking items.

• Work as a team with supervisors, cooks, and other Market staff.

• Arrive on time to each shift with a positive attitude wearing the uniform appropriately that is given at the beginning of the season. • Help clean machines when the supervisors designate a day for this task.

• Attends any pre-shift meetings called by supervisors or management.

• Thank members and guests as they leave the club.

• Consistently follows all sanitation-related requirements, including those related to personal hygiene.

• Always possesses professional behavior and appearance.

• Completes other appropriate work assignments as requested by The Market manager.

• Assist members with the self-service ordering P.O.S. system as needed.

• Answer menu questions, including basic ingredient and allergen inquiries (refer complex questions to management or culinary team).

• Distribute non-alcoholic beverages accurately and efficiently.

• Issue and explain buzzer system for food order pickup.

• Handle member concerns professionally and notifies a supervisor of any issues promptly.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Employees will be training in all positions but have a "home position." The schedule will be written assigning each staff member to a time and position. The shifts are typically divided in the following manner, although subject to change based on business

Position Qualifications and Functional Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Furthermore, they should possess the following personal and professional characteristics:

• Must be 18 years of age

• Must have good communication skills including understanding and speaking English

• Held responsible for working all major club events to include Memorial Day, Fireworks (June 30th), 4th of July, CCC (July 10th), Labor Day and all other blackout dates noted in orientation

• Able to meet the physical demands and responsibilities of the position. They will, while regularly performing the essential functions of the job, be standing, sitting, and lifting/moving items or objects over 20 pounds and sometimes lift/move items up to 35 pounds.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis