Junior Sales Associate at Divine Hardwood Flooring Ltd. – Calgary, Alberta

WHO ARE WE?

At Divine Flooring, we don’t just sell flooring; we bring dreams to life! Our vibrant and dynamic environment encourages collaboration, creativity, and personal growth. As one of Canada’s largest flooring suppliers, we empower our teams with the resources, knowledge, and support to achieve remarkable success.

Position Summary

Divine Flooring is seeking a driven and ambitious Junior Sales Associate to join our team in a permanent, full-time capacity.

This is an entry-level sales role designed for individuals who are eager to build a long-term career in sales and business development. You will work closely with senior sales professionals and leadership to support active projects, develop client relationships, and gain hands-on experience in estimating, site visits, and account management.

This role provides foundational training in sales operations, client communication, and project coordination, with the opportunity to grow into a revenue-generating Sales Representative role over time.

The successful candidate must have access to a reliable vehicle to use for work purposes.

Specific Responsibilities

• Assist in maintaining and strengthening relationships with builder, designer, and trade accounts and customers.
• Support senior sales team members with client follow-ups and ongoing project communication.
• Help identify opportunities to add value to existing client accounts.

Estimating & Project Coordination

• Assist with preparing estimates and project documentation, including uploading floorplans and completing takeoffs.
• Participate in site visits and on-site measures to gather information required for accurate quoting.
• Input and manage job data in Divine Tracker, including materials, quantities, work orders, and installer information.
• Coordinate with internal departments to confirm product specifications, job statuses, and material ETA’s.

Client Experience & Communication

• Respond to client inquiries in a professional and timely manner.
• Assist in resolving customer concerns by gathering information and collaborating on solutions.
• Support the collection of deposits and final payments in accordance with company policy.
• Communicate effectively with installers and internal teams to ensure smooth project delivery.

Professional Development

• Participate in ongoing product training and sales mentorship.
• Develop foundational skills in negotiation, presentation, and account management.

Position Requirements

Who Are You?

• Looking for a long-term career, not a job.
• Motivated to build a career in sales and business development.
• Confident communicator with strong interpersonal skills.
• Organized, detail-oriented, and comfortable managing multiple tasks at once.
• Proactive and willing to take initiative.
• Coachable and open to feedback.
• Comfortable working both in-office and occasionally on job sites.
• Interested in construction, design, and creating exceptional client experiences.

What You’ve Done

• High school diploma or GED required.
• Post-secondary education in business, marketing, or a related field considered an asset, but not required.
• Previous customer service or sales experience is a plus but not required.
• Comfortable using Microsoft Office Suite (Outlook, Word, Excel).
• Willingness to learn ERP/CRM systems and industry-specific software.

What We Offer

• A supportive, forward-thinking team that invests in your growth and success.
• Real-world sales experience with exposure to clients, products, and project delivery.
• Mentorship from experienced professionals in the home building industry.
• Competitive wage and performance-based incentives that reflect your contributions.
• A comprehensive benefits package, including health, dental, and vision, and vacation time offered from the start.
• Opportunities for future career growth opportunities and professional advancement.

OUR CORE VALUES

Values are more than just words at Divine; they are the foundation of our success and the guiding principles for every decision we make. We live by five core values:

• Lead with Service: Our customers come first, and we strive to exceed their expectations.
• Innovate Today for Tomorrow: We embrace new ideas and technologies to stay ahead in a rapidly evolving industry.
• Never Sacrifice Quality for Profit: Our commitment to quality is unwavering, ensuring we deliver the best products and services.
• Embrace Change: We adapt and thrive in an ever-changing environment, continuously looking for ways to improve.
• Succeed and Learn as a Team: We celebrate our successes together and learn from our challenges, fostering a culture of collaboration and growth.