Examiner (Insurance Market Conduct – Life & Health - Analysis/Investigations/Examinations) at State of Missouri – Jefferson City, Missouri

Salary Range: $58,023 - $83,784 (commensurate with experience and education)

The salary indicated represents a base pay rate. If the candidate selected is eligible for a years-of-service pay differential, it will be added to the total compensation. A pay differential does not raise the base pay.

Job Location: This position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, Missouri.

Why is the work you do in this position important to Missouri?

This entry to an advanced-level technical position serves Missourians by helping ensure that insurance company operations are in compliance with state law. This is achieved by conducting analysis of individual companies and various market types, as well as investigations and examinations of specific companies to review their books and records for compliance with Missouri statutes and regulations, particularly in areas that may impact policyholders.

What will you do in this position?

• Identify concerns in the marketplace by reviewing Market Conduct Annual Statement data, complaints, form and rate filings, class action lawsuits, NAIC bulletin boards, etc.
• Participate in all phases of market conduct analysis, investigations, and examinations as needed, including the review of insurance company practices relating to operations and management, underwriting and rating, sales and advertising, claims practices, policyholder service, and complaint handling.
• Draft and send formal requests and interrogatories to request relevant documents from the company.
• Obtain, review and evaluate data received from insurance companies, ensuring the accuracy and integrity of data and identifying trends and indicators of errors.
• Complete work timely and accurately, and in accordance with the NAIC Market Regulation Handbook.
• Research Missouri statutes and regulations, case law, and precedent, and compare insurer behavior for compliance with Missouri insurance laws.
• Prepare a closing memo and findings of fact, if applicable, along with appropriate legal citations at the end of an investigation. Prepare criticisms and assist in writing the exam report at the end of examinations, as required.
• Make recommendations and referrals for examination, voluntary settlement, or other action based on findings.
• Ensure that formal written work is properly composed and formatted.
• Communicate clearly, concisely, and on point with insurers, Department colleagues, and other stakeholders.
• Some travel may be required.

What are the qualifications for the position?

• Skills obtained through practical experience in areas of insurance law or regulation, underwriting and rating, claims administration, actuarial analysis, or other relevant fields.
• Knowledge gained through insurance-related designations, courses, or formal education, such as an Associates or Bachelors degree.

Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant.

Note: An employee in this position will have the opportunity to obtain insurance designations required for accreditation or certification and maintain the designations through continuing education. The department offers employer reimbursement of the costs of these designations and certification programs, plus supports other professional development to enhance your promotional opportunities within the insurance examination job family which is detailed at https://oa2.mo.gov/personnel/careers/regulatory-compliance/insurance-examination. Employment in this position may qualify individuals for the provisions under the Public Service Loan Forgiveness Program.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

The Missouri Department of Commerce and Insurance, Human Resources Section at HR@insurance.mo.gov.