Patient Coordinator at HENDRY COUNTY HOSPITAL AUTHORITY – LaBelle, Florida

Under the direction of the Director of Physician Practices this position is responsible for performing clerical and receptionist duties to include, gathering and documenting patient demographic, financial and health information. Information gathered must be accurate and complete to include obtaining signatures, performing insurance verification procedures, obtaining insurance authorizations, collection of co-pays and deductibles, and other associated tasks necessary to accurately and efficiently complete the patient registration process.

MINIMUM QUALIFICATIONS

KEY RESPONSIBILITIES

1. Gather, verify, maintain and document accurate up to date patient demographic, financial and health information into hospital information system and other applications as required.
2. Maintains the security of the organization by following security protocols in issuing visitors badges.
3. Maintain targeted performance improvement goats including registration accuracy goals.
4. Performs insurance eligibility and benefits verification procedures.
5. Provides patient estimations as applicable and collect co-pays and deductibles at time of service and documents collection efforts.
6. Posts payments and prepares cash receipts for payments received.
7. Performs daily cash drawer and cash receipt reconciliation procedures.
8. Responsible for organizing the patient lobby during shift or notifying appropriate staff when the lobby area is in need of cleaning. Reacts immediately when blood or body fluid exposure is present by contacting housekeeping or supervisory staff.