Director, Strategic Product & Portfolio Management at Tower Hill Insurance Group – Gainesville, Florida

Tower Hill Insurance Group has an exciting opportunity for a talented Director of Strategic Product & Portfolio Management who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.

The Director of Strategic Product and Portfolio Management is responsible for creating and driving the underwriting strategic vision and initiatives to improve underwriting efficiencies, product usage, and support company objectives. This position drives the evolution of the underwriting team, process, and technology through internal collaborative discussion, mentoring team members, and continued focus on market and technology opportunities arising in the industry. This role requires the ability to lead projects with successful change management, knowledge of insurance risk, project management, data analytics, machine learning and artificial intelligence applicability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Identify, organize, and deliver strategic opportunities for Underwriting efficiency, product enhancements, and user experience through analysis of internal data, industry or other related data, machine learning models, auditing, etc.
• Lead or assign projects to cross-functional teams, including Corporate and Operational Underwriting, Product Marketing Management, Sales, BI Analytics, Pricing, Underwriting, Claims, IT, Compliance, Reinsurance, Reserving, and Product Development to implement strategic opportunities.
• Create ongoing processes improvements to drive essential business functions, including managing or creating product availability rules, policy, product and coverage placement, IT related enhancements from creation to delivery, cross-departmental communication loops, etc.
• Create and deliver strategic overview or Roadmap of new innovative changes, recommendations, known issues, and enhancements to ensure appropriate use of resources and eliminate duplicate efforts or inefficiencies.
• Create robust data driven analysis that illustrates the existing outcomes of current process and expected return on investment for underwriting projects and initiatives, which is provided to Executive Leadership for project prioritization and post-release review.
• Work with executive leadership to lead strategized prioritization of effort to ensure prerequisite work is handled in the appropriate order to support future planned initiatives.
• Serve as a mentor and trainer for team members throughout the organization to foster individual skill development and improve project outcomes.
• Monitor portfolio performance and align strategic initiatives to expected portfolio results. Create data driven explanations of impact of process changes over time.
• Collaborate with business units, IT, and Business Intelligence to improve data accessibility and manage data integrity through the evolution of process changes.
• Monitor and manage team project assignments to ensure appropriate resource usage and intended outcomes are achieved. Provide regular updates to Underwriting leadership regarding deadlines, performance, and resource spend.

ADDITIONAL DUTIES

This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

Bachelor’s Degree or higher in Business, Marketing, Underwriting, Statistics, Finance, Product Management, Risk Management, or related field required. Master’s Degree preferred.

Equivalent experience may substitute for minimum educational requirements. Equivalent experience may include eight (8) years of relevant experience.

EXPERIENCE

Minimum of seven (7) to ten (10) years of relevant work experience required, including Underwriting management, Product Management, Portfolio Management or Project Management. Experience leading directly reporting staff and/or successful completion of leadership training required.

Prior experience in Personal Lines Property & Casualty insurance preferred.

CERTIFICATIONS

Relevant designations, including but not limited to, Certified Product Manager [CPM], Chartered Property Casualty Underwriter [CPCU], Project Management Professional (PMP) required.

LICENSES

Valid Driver’s License required.

BENEFITS

• Medical
• Dental
• Vision
• Life & Disability Insurance
• 401(k)
• Health Savings Account
• Accident, Critical Illness and Hospital Indemnity
• Pet insurance
• Paid time off & Holiday pay

We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com)

Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to hrdepartment@thig.com and let us know the nature of your request and your contact information.

All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.