Patient Access Representative at Central Oregon Radiology Assoc., P.C. – Bend, Oregon

1. Must have the ability to work cohesively with others.

a. Works well as part of a team

2. Must be able to multi-task checking in more than one patient at a time.

3. Greets and directs patients, salespeople, and visitors.

a. Ability to work well with diverse group of people.

b. Works well with the public

4. Ability to work under pressure.

5. Ability to meet departmental standards for productivity.

6. Prepares paperwork for the following day.

7. Verifies patient’s appointment and time upon registration.

8. Verifies patient’s record is up to date and accurate. Makes appropriate changes in computer system and on patient’s medical record.

9. Assists with other medical office needs, including scheduling, telephone inquiries, data entry and cashier.

10. Must be flexible with work schedule as hours and/or location may vary depending upon patient schedule and/or reception coverage.

11. Receive time of service payments by cash, check, credit cards; may include billing payments. Issue receipts and change due to patients. May be responsible to count money in cash drawers at the beginning or end of shifts to ensure that amounts are correct and that there is adequate change.

These typical physical demands are required with or without accommodation.

Stationary Position

• Must be able to remain in a stationary position for most of the workday.
• Sit-to-stand desks are available to all employees if the workstation has space to accommodate without obstruction to patients.

Move or Transverse

• Often moves about the inside of the office to access patients, filing cabinets, office machinery, etc.
• Occasionally moves/transports patients in wheelchairs.

Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position

• Constantly operates a computer and other office productivity machinery, such as a computer, tablets, calculator, copy machine, printer, etc.

Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information, Monitor

• Frequently communicate with co-workers, patients, customers who have questions about billing, scheduling or services provided.
• Must be able to exchange accurate information in these situations.

Move, Transport

• Occasionally moves paper/boxes of varying weight normally up to 10 pounds.
• Occasionally moves/transports patients in wheelchairs.

Detect, Determine, Monitor, perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess

• Must be able to visually see patient to assist and identify changes in patient’s wellbeing.
• Must be able to see to assess accounts, documents and written communications.
• Must have the ability to read orders or other communications on the patient’s and clinic’s behalf.

Exposure to work

· Constantly works indoors.

CORA is an equal opportunity employer, committed to providing employees with a work environment that is free of discrimination and harassment. Applications will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. All employment decisions are based on business needs, job requirements and individual qualifications. Reasonable accommodation can and will be provided to any employee who needs accommodation to perform the essential functions of the job if the accommodation does not cause undue hardship.