Customer Service Administrator at The Skyline Group of Companies – Guelph, Ontario

We’re growing!! And looking for a passionate, driven and energetic candidate to join our team for the position of Customer Service Administrator located in our Head Office in Guelph, Ontario.

Compensation: Starting at $44,500.00 annually plus bonus.

Job Description:

Looking for a chance to make your mark in a fast-paced, professional and fun environment? In this role, as an integral component of the Skyline team, you would provide residential tenant customer service through follow up, research, and analysis of tenant enquiries and complaints while supporting our shared goal of creating meaningful value and an exceptional experience for our customers, our people and our communities.

What we look for:

• Excellent verbal and written communication skills.
• Willingness to take ownership of tenant concerns and take the appropriate steps to resolve.
• Drive to set-up and maintain the most beautiful, useful and accurate spreadsheets and/or databases.
• Demonstrated tact and diplomacy with highly confidential information.
• Strong interpersonal and customer service skills with an enthusiasm for working with the public.
• Able to be diplomatic, but firm in response to aggressive behavior.

Why you want to work here:

• Providing great customer service is something you thrive on.
• You get a thrill from staying organized and spreadsheets are your “thing”.
• Being part of a great team has been your dream.
• Working for a growing company that supports environmental stewardship and social responsibilities is a must for you. Learn more about our sustainability commitments here.
• You want to work for a company that supports work-life balance and truly cares that you are fulfilled in your life.

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products.

We offer our employees competitive pay, benefits, paid volunteer day, on-going training, growth potential and so much more. Our workplace culture empowers staff at all levels to become involved in supporting and building vibrant communities.