Claims Specialist,Sr at University of New Mexico – Albuquerque, New Mexico

Requisition ID: req35755

Working Title:
Claims Specialist,Sr

Position Grade:
14

Position Summary:
The University of New Mexico, Office of the University Controller, also known as Financial Services, located on Main Campus is responsible for all central accounting functions for the University.

It is the responsibility of the Controller to ensure compliance with all financial policies, rules, and regulations adopted by the University or imposed by external agencies, including state and federal audit requirements, following generally accepted accounting practices. Additionally, the organization oversees the maintenance of the official financial records of the University.

The Department of Risk Services is seeking 2 (two) experienced professionals to coordinate, administer, and oversee its workers' compensation, property, and casualty claims, and Return to Work (RTW) program. Working under minimal supervision, these roles ensure effective claims management while maintaining compliance with all applicable policies, procedures, regulations, and legislation. These positions serve as primary liaisons with external agencies, medical providers, legal counsel, and regulatory bodies, with emphasis on litigated claims.

The successful candidates will manage the full lifecycle of workers' compensation and property and casualty claims, including investigation, liability determination, coverage verification, documentation, and resolution. These roles oversee litigated cases and may represent the University in mediations, hearings, settlement conferences, and trials. In addition, the position manages claims management information systems and ensures accurate organization, retention, and analysis of claims data.

A key responsibility for these roles is the oversight and coordination of the University's Return to Work program. The incumbent collaborates with Human Resources, management, and other stakeholders to develop and implement effective return-to-work and modified duty strategies that support employee recovery and operational needs.

These positions also provide authoritative guidance to university leadership, faculty, and staff on workers' compensation and property and casualty policies, loss control practices, and related legislation. Responsibilities include reviewing accident reports for accuracy and compliance, analyzing claims data, preparing reports, delivering training programs, and developing strategic recommendations to reduce the frequency and severity of losses.

Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications

Note: The For Best Consideration Date has been extended to 3/9/2026.

See the Position Description for additional information.

Conditions of Employment:

• Valid New Mexico Driver's License.

Campus:
Main - Albuquerque, NM

Benefits Eligble:
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

Department:
Risk Services (185B)

Employment Type:
Staff

Staff Type:
Regular - Full-Time
Status:
Exempt

Pay:
Monthly: $4,875.87 - $6,976.67 DOE

Benefits Eligible:
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement:
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required:
Yes
For Best Consideration Date:
3/9/2026

Application Instructions:
Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.
Applicants must provide names and contact information for at least 3 supervisory references, on the application form, indicate whether it is okay to contact current and prior supervisors. Official transcripts and evidence of licensure (if applicable) will be required of the selected candidate. The resum should include a complete work history, replete with beginning and ending dates of employment and hours worked each week.Minimum Qualifications: Bachelor's degree; at least 4 years of directly related experience in claims adjusting, investigations, litigation and/or risk management.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications: Preferences must be supported in resume.

• More than 5 years of experience investigating and/or adjusting claims for workers compensation or general/employers' liability
• Experience designing, establishing, implementing, and overseeing an employee return to work (RTW) program
• Experience working for a public/government entity, particularly a university of hospital system
• Bilingual (English/Spanish)