Remote Head of CRM at Jobgether – Tremblay-en-France, Île-de-France

Remote Head of CRM

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Head of CRM. In this role, you will develop and implement an omnichannel CRM strategy that enhances the value of the customer database. You will lead a dynamic team, ensuring that all CRM processes and technologies are optimized and innovative. Your insights on data analysis will drive marketing campaigns aimed at enhancing customer engagement and conversion. This is an excellent opportunity to make a significant impact in a fast-paced environment committed to educational accessibility.Accountabilities

• Develop the overarching CRM strategy to maximize customer base value.
• Supervise and direct the CRM team, including commercial managers and technical experts.
• Ensure data integrity and quality within the CRM system.
• Design and manage multichannel marketing campaigns with a focus on email marketing.
• Measure and analyze campaign performance to improve efficacy using KPIs.

Requirements

• Master's degree in Marketing or equivalent.
• Minimum of 8 years of experience in CRM and commercial engagement.
• Strong familiarity with CRM tools, particularly Salesforce.
• Excellent communication and team management skills.
• Proven leadership in restructuring CRM departments and improving processes.

Benefits

• Remote work options with flexible office arrangements.
• Five days of paid closure per year.
• Meal vouchers.
• Activities and offers organized by the employee committee.
• Profit-sharing bonuses.
• Company events and gatherings.
• Access to professional development content throughout your career.

Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1