Receptionist at Kinsley Group – East Granby, Connecticut

The Kinsley Group is seeking a Receptionist to manage our front lobby and serve as the first point of contact for visitors and callers.

The Receptionist is the voice and face of the Kinsley Group, responsible for creating a welcoming, professional first impression while supporting day-to-day office operations and administrative needs. This role focuses on incoming phone calls, office organization, and general administrative coordination, ensuring the workplace runs smoothly and efficiently.

This position is based on-site in our East Granby office, Monday through Friday, from 8:00 AM to 4:30 PM.

Key Responsibilities:

• Serve as the primary point of contact for a high volume of incoming phone calls, emails, and visitors, ensuring a professional and welcoming experience at all times
• Accurately screen, prioritize, and route calls, taking detailed and timely messages as needed
• Exercise sound judgment in filtering inquiries, escalating urgent matters appropriately, and minimizing unnecessary interruptions
• Maintain a polished, organized front office and shared common areas
• Manage incoming and outgoing mail, shipping, and deliveries
• Order, restock, and track office, breakroom, and general workplace supplies
• Support scheduling and logistics for company-wide meetings, leadership meetings, and town halls
• Coordinate meeting room setup, catering, and calendar invitations as needed
• Reconcile expenses and handle confidential and sensitive information with discretion
• Track and maintain basic lead and contact data related to incoming inquiries
• Provide general administrative support across departments
• Assist with managing Certificates of Insurance (COIs) during peak periods
• Provide occasional administrative or logistical support for the CEO and COO, as requested
• Participate in emergency response and business continuity protocols
• Perform other related duties as assigned

Preferred Experience:

• High school diploma or equivalent required; additional education or administrative experience preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint).
• Strong organizational skills, attention to detail, and the ability to multitask.
• Professional demeanor and strong sense of discretion.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.