Product Designer at YouTrip – Singapore

We AreYouTrip is at the forefront of Asia's financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, YouTrip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for consumers and YouBiz for businesses, we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture, we're setting new benchmarks in the digital financial services sector.
At the heart of our mission is a commitment to eliminate financial borders across Asia, propelling us into the next wave of digital finance.
Job DescriptionWe are seeking a Senior Product Designer with a high appetite for learning and innovation. As a Product Designer, you will hone design with user-centricity (personas, etc), increase executional bandwidth (speed & quality) and uplift standards of the working team. You will combine elements of design, user experience (UX) research, and attain a deep understanding of financial technology to create innovative and user-friendly solutions. Here in YouTrip, we thrive on developing your core knowledge, skills and experience to underpin your career growth.
You will:

• Envision and uplift our product experience across our B2B and B2C offerings, working closely with the Director of Product Design and senior stakeholders
• Make an impact on the lives of millions by elevating solutions solving complex design problems that influence the way we travel, transact, and send money across Asia and beyond
• Collaborate with cross-functional teams across departments, products, and markets
• Bridge UX and UI through leveraging sound design principles and user research to create concepts, journey maps, and flows, coupled with a high degree of comfort in producing high fidelity prototypes and screen designs.
• Effectively communicate research findings, design proposals and their impacts on product experience and business goals with stakeholders from different disciplines
• Translate research findings into actionable, delightful solutions for complex design problems with measurable impact
• Push the standards of our work and products, be in usability, delight, aesthetics, or innovation
• Provide guidance and mentorship for best practices (e.g. human centric design, prototyping, research, …) through hands-on coaching and training sessions

You are:

• You are a curious and strategic systems thinker and maker who looks beyond the immediate ask to strive to design best-in-class experiences for our users
• Able to turn functional products into truly delightful ones – from generative research and interaction design to UX writing and behavioural psychology – from generative research and interaction design to UX writing and behavioural psychology
• You are excited wearing multiple hats: One day you might be overseeing design research for travel habits and redefining KYC process for SMEs on the next
• You know it’s worth paying extra attention to details – from interactions to wording

You have:

• 6-7 years working in product/service design, with a strong foundation in both UX and visual design
• Bachelor's or Master's degree in related fields with exceptional online portfolio
• 3+ years experience working on live/launched mobile apps with complex features across multiple platforms/markets
• Shaped and elevated high-quality product experiences for mobile and web – used and loved by Millions
• Demonstrated ability to define and lead end-to-end design of project streams across departments
• Excellent analytical/problem solving skills paired with impressive interpersonal skills.
• Strong growth-mindset and passionate to mentor/share your knowledge
• Figma Ninja and proficiency in Miro/Whimsical, Framer/Protopie, Maze/AB Tasty
• Bonus: Passion for UX Writing
• Bonus: Knack for interaction/motion design (e.g. AfterEffects/Lottie, Framer, ...)