Tenant Coordinator at Inland Companies Office LLC – Milwaukee, Wisconsin

At Colliers | Wisconsin, we believe the best buildings do more than function well. They bring people together. Our Thrive on Collaboration property is designed to foster connection, creativity, and community, and we’re looking for a Tenant Coordinator who shares that mindset and wants to help elevate the day-to-day experience for everyone who works here.

About the Role
The Tenant Coordinator is a central connector within our Thrive on Collaboration property, supporting tenants and on-site teams to ensure the building operates smoothly while maintaining a welcoming, community-driven environment. This role blends strong administrative skills with hospitality, relationship-building, and an eye for detail. You’ll play a key role in shaping how tenants experience the building every day.

Tenant Experience and Community Engagement

• Serve as a primary point of contact for tenants, delivering responsive, professional, and friendly support
• Partner closely with our building engineer to coordinate and follow up on tenant service requests, ensuring timely and thorough resolution
• Support Thrive on Collaboration initiatives by assisting with tenant events, networking opportunities, and community-building activities
• Coordinate tenant move-ins, orientations, and welcome materials to ensure a seamless onboarding experience
• Build strong working relationships with tenants and vendors to promote a positive, connected building culture

Administrative and Operational Support

• Process and code vendor invoices with accuracy, supporting accounts payable and financial tracking
• Maintain and track vendor and tenant insurance certificates, ensuring records remain current and compliant
• Assist with lease administration tasks such as abstracting, rent statements, correspondence, and organized document filing
• Support team with reporting, data tracking, and general administrative needs

Financial and Project Coordination

• Assist with preparing bid proposals, service contracts, and bid comparison summaries
• Support tenant billing for items such as work orders, HVAC usage, and meter readings
• Provide coordination support for tenant improvement projects and capital initiatives, helping keep timelines and documentation organized

Front Desk, Communication, and Office Coordination

• Act as a welcoming first point of contact for tenants, vendors, and guests, reflecting the Thrive on Collaboration brand and values
• Coordinate meetings, inspections, tours, and community events within the property
• Assist with troubleshooting and coordinating support for phone, technology, and office systems as needed

What We’re Looking For

• At least two years of experience in customer service, administrative, or clerical roles (commercial real estate experience is a plus)
• Proficiency in Microsoft Office, particularly Excel
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Clear, professional communication skills and a collaborative, service-oriented approach
• A polished demeanor with a high level of integrity, discretion, and confidentiality

Nice to Have

• Experience with property management systems such as Yardi, MRI, Kardin, Angus Anywhere, Impak or Facility Dude
• Familiarity with project management or database tools like Smartsheet
• General understanding of commercial property management operations

Why Colliers | Wisconsin
You’ll join a collaborative, people-focused team that values innovation, professionalism, and exceptional service. At our Thrive on Collaboration property, you’ll have the opportunity to make a visible impact on how tenants connect with their space and each other while growing your career with a respected industry leader.

Benefits Include

• Multiple medical plan options
• Dental and vision insurance
• Flexible spending plans
• Short- and long-term disability coverage
• 401(k) participation from day one
• Company-paid life insurance
• Generous PTO and paid holidays
• Educational assistance

Colliers | Wisconsin is an equal opportunity employer. We are committed to equitable treatment for all employees and applicants and to creating an inclusive workplace where everyone feels valued and supported.

Ready to help create a workplace where collaboration thrives?

Apply now and bring your skills to a team that values connection, community, and growth.

Questions? Contact Alyssa Ellis, People Services Generalist, at 414-278-6829 or alyssa.ellis@colliers.com