Enterprise Account Manager (India) at Jobgether – India

Enterprise Account Manager (India)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Enterprise Account Manager in India.In this role, you will own and grow relationships with strategic and enterprise clients, acting as a trusted advisor across both commercial and technical dimensions. You will work closely with senior stakeholders to understand long-term objectives, ensure value realization, and drive account expansion. The position combines client engagement, problem-solving, and revenue growth, requiring strong coordination with internal technical and sales teams. You will operate in a fast-paced, international environment, supporting complex client needs while maintaining a high level of service quality. This role offers meaningful exposure to global clients and senior decision-makers. Your impact will be reflected in long-term partnerships, retention, and sustained account growth.Accountabilities:

• Manage and nurture enterprise client relationships through regular communication, business reviews, and stakeholder engagement
• Proactively schedule and lead calls to understand client needs, challenges, feedback, and evolving priorities
• Monitor, prioritize, and support the resolution of client support tickets, collaborating with internal teams on complex issues
• Analyze client usage data to identify trends, optimization opportunities, and alignment with business goals
• Maintain accurate and up-to-date records in the CRM, including interactions, contracts, preferences, and account plans
• Oversee billing accuracy, invoice validation, and payment coordination with finance teams
• Define long-term account objectives, build account plans, and identify upsell and cross-sell opportunities
• Develop and close additional business within existing accounts in collaboration with enterprise sales teams
• Act as the voice of the customer internally, sharing insights and advocating for client needs
• Lead contract renewals, negotiate terms, and proactively manage attrition risks through targeted action plans

Requirements:

• 7+ years of experience managing and expanding strategic or enterprise B2B accounts in the technology sector, with SaaS experience preferred
• Bachelors degree in Technology or Engineering; an MBA from a leading institution is a strong advantage
• Strong technical acumen with the ability to engage confidently with product owners, engineers, and senior technical leaders
• Proven experience serving clients across industries such as marketing and advertising, ecommerce, travel, cybersecurity, or financial services
• Excellent relationship-building skills with senior and C-suite stakeholders, grounded in empathy and trust
• Strong business judgment, negotiation capabilities, and objection-handling skills
• Outstanding communication, presentation, and meeting facilitation skills in English and Hindi
• Willingness and eligibility to travel within India and to Europe as required

Benefits:

• Competitive compensation package aligned with experience and performance
• 18 days of paid vacation per year
• Full remote working environment with flexibility
• Learning and development support through online courses and training programs
• Access to mental health and wellbeing applications
• Workation opportunities
• Company-covered travel costs and allowances for client visits
• Company-sponsored technology and tools to support your work

Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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