ServiceNow Developer – Mid Level at Centennial Technologies Inc. – Vienna, Virginia

Centennial Technologies is seeking a mid-level ServiceNow Developer with hands-on experience in modules such as IT Service Management (ITSM), IT Operations Management Visibility (ITOM Visibility), Hardware Asset Management (HAM), and Governance, Risk, and Compliance / Integrated Risk Management (GRC/IRM). The ideal candidate will collaborate with cross-functional stakeholders to translate business requirements into robust, scalable, and secure ServiceNow solutions, and will play a key role in designing, developing, and implementing high-quality applications on the ServiceNow platform.

Key Responsibilities:

· Design, develop, and implement custom applications, workflows, UI policies, business rules, client scripts, and integrations on the ServiceNow platform.

· Configure and customize core modules including ITSM, ITOM, HAM, and GRC/IRM.

· Build and maintain data models, transform maps, and discovery patterns to ensure accurate and reliable CMDB and service mapping.

· Develop automation strategies using Flow Designer, IntegrationHub, scheduled jobs, and orchestration capabilities.

· Evaluate business requirements and translate them into high-quality technical solutions aligned with industry and platform best practices.

· Ensure platform scalability, maintainability, and adherence to governance standards.

· Conduct code reviews and enforce development standards across the ServiceNow ecosystem.

· Exposure to design and implement APIs/integrations with external systems using REST, SOAP, MID Servers, and IntegrationHub spokes.

· Troubleshoot integration issues, optimize performance, and ensure secure data exchange.

· Enhance CMDB data quality using discovery, service mapping, and reconciliation rules.

· Configure ITOM Visibility components including Discovery, Service Mapping, Event Management (optional if applicable).

· Work with stakeholders to maintain CMDB governance, lifecycle management, and audit readiness.

· Implement and customize GRC/IRM modules such as policy & compliance, risk management, and audit management.

· Configure Hardware Asset Management (HAM) lifecycles, normalization, reconciliation, and asset workflows.

· Work closely with product owners, process owners, architects, and business teams to refine requirements and deliver impactful solutions.

· Provide mentoring and technical guidance to junior developers and administrators.

· Participate in Agile ceremonies, sprint planning, and backlog grooming.

Key Qualifications:

· Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

· 5+ years of total experience including 3+ years of hands-on ServiceNow development.

· Strong proficiency in JavaScript, Glide API, Jelly, AngularJS, UI Builder, and Flow Designer.

· Experience with at least 2 major modules such as ITSM, ITOM, ITAM, HAM, IRM, and CAM.

· Demonstrated experience in building complex workflows, integrations, and custom applications.

· Strong understanding of CMDB architecture, discovery probes, patterns, and data governance.

· Must be Certified System Administrator (CSA)

· Must be a U.S. Citizen with ability to obtain public trust clearance.

Preferred Qualifications

· Certified Application Developer (CAD)

· ServiceNow CIS (Certified Implementation Specialist) Certifications in ITSM, or Risk and Compliance (RC)

Work Conditions

· Location: Hybrid – At least 4 days onsite in Tysons Corner, VA.

· Job Type: Full-time

About Centennial Technologies Inc.:

Centennial Technologies Inc. is committed to a healthy work-life balance and provides a collaborative and supportive professional environment. We offer flexible PTO, casual work culture, and regular opportunities for career advancement and skills development.

Benefits and Perks

• Medical and Vision Insurance – Centennial covers 80% of employee and family premium costs, making high-quality healthcare affordable for you and your loved ones.
• Dental Insurance – 100% employer-paid coverage for employees.
• Short-Term and Long-Term Disability Insurance – Fully employer-paid, providing financial security and peace of mind.
• Life Insurance – Company-paid coverage to support you and your family.
• 401(k) Retirement Plan with Employer Match – A competitive retirement plan with employer matching to support your long-term financial goals.
• Paid Time Off & Federal Holidays – A generous paid time off program and 11 paid federal holidays to support balance and time to recharge.
• Metro Reimbursement – Transportation benefits to help offset commuting costs and make commuting more affordable.
Centennial offers a highly competitive benefits package that protects your family, rewards your future, and supports your work-life balance.

Work Environment and Culture
• Collaborative, respectful, and inclusive culture.
• Direct access to leadership and decision-makers.
• Opportunity to work on high-impact federal modernization programs.
• Recognition programs for outstanding performance and innovation.

Technology and Innovation
• Exposure to cutting-edge technologies (AI, cloud, data, automation, cybersecurity).
• Opportunities to contribute to proprietary platforms and innovation labs.
• Modern tools and environments that support productivity and creativity.

Why Employees Love Working at Centennial
• Small business agility with enterprise-level impact.
• Your ideas are heard and implemented.
• You see the real-world impact of your work in government programs that matter.
• Strong values: professionalism, focus, integrity, trust, innovativeness, and excellence.

Equal Opportunity Employer:

Centennial is an equal opportunity employer and complies with all applicable federal, state, and local employment laws