Switchboard Operator at Rochester Regional Health – ROCHESTER, New York

Job Title: Switchboard Operator

Department: UH Switchboard

Location: Unity Hospital, 1555 Long Pond Rd. Rochester, NY

Hours per week: 38.5

SCHEDULE: Evenings 2:30 pm - 11pm (T, W, Th, F & Sat)

SUMMARY

As a Switchboard Operator, your superior interpersonal and organizational skills, along with your dedication to customer service is vital to ensuring overall customer satisfaction.

RESPONSIBILITIES

• Call Management. Answer incoming/outgoing/internal calls to the switchboard, promptly and courteously giving priority to STAT and/or emergency calls; connect calls to appropriate personnel; monitor emergency radio, fire panel and other alarm panels; provide over-head page for all internal and external disaster situations (code calls and drills)

• General Assistance. Provide patient information to customers via computer access and printed reports; enter department schedules, updating as needed; miscellaneous duties as requested by the manager

Minimum Qualifications:
None

Required Licensure/Certification Skills:
•None

Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE: $17.25 - $19.89

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.