Compliance Manager (Hybrid) Baltimore or Bethesda, MD. at Enterprise Community Partners – Baltimore, Maryland
About This Position
Location: Baltimore, MD
Time Type: Full time
Requisition ID: REQ3540
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary:
As a Compliance Manager at Enterprise Residential Property Management, LLC, your role will be crucial in supporting the Senior Manager, Compliance, to ensure the regulatory compliance of our expansive and rapidly expanding portfolio of affordable rental properties. By identifying potential areas of organizational risk pertaining to housing compliance, you will work closely with the Senior Manager, Compliance, to develop effective solutions and training needs that mitigate these risks and uphold our commitment to excellence.Compliance Training Development and Implementation:
- Create engaging and effective compliance training content for both group and individual sessions.
- Utilize various formats, including in-person classroom, webinars, and video training, to cater to different learning preferences.
Procedures and Manuals Development:
- Assist the Senior Manager, Compliance, in developing procedures, forms, and manuals that align with best practices for properties with Low Income Housing Tax Credits (LIHTC), project-based rental assistance (PBRA), and other affordable housing programs.
Tracking and Reporting:
- Maintain a meticulous tracking system for property-specific programs, compliance requirements, audit and renewal dates, and agency contacts.
- Review monthly reports and collaborate with Assistant Vice Presidents (AVPs) to identify potential non-compliance issues, particularly related to termination of Section 8 vouchers.
Collaboration and Relationship Management:
- Work closely with compliance teams, operations, and asset management to ensure effective communication and collaboration.
- Liaise between the operations team and compliance teams to ensure accurate and timely reporting and processing.
- Collaborate with property associates and the Enterprise Residential IT team to optimize the use of Yardi for compliance-related processes.
Secondary Administrator Roles:
- Provide continuous review of Policy and Procedures to ensure all updates are incorporated into the manual, forms, and overall policies for daily execution.
Industry Engagement and Networking:
- Actively participate in industry organizations, vendor associations, and networking opportunities to stay updated on industry trends and best practices.
- Contribute to Enterprise Residential's industry knowledge and reputation through engagement with groups such as NAHMA and NLHA.
Additional Responsibilities:
- Support the Senior Manager, Compliance, in the evaluation of current audit processes, policy and procedures and Resident Selection plans.
- Perform any other duties as assigned.
Experience, Education, Training and Qualifications
- HCCP, COS, BOS, TCS or equivalent certifications required.
- Bachelor’s degree in government, business administration, policy development, or a related field, or equivalent experience.
- Six (6) to eight (8) years’ experience in affordable housing program management with a government housing agency, as Section 8 contract administrator, or with an affordable housing asset or property management company required, or equivalent experience.
- A minimum of five (5) years-experience in compliance monitoring of affordable & LIHTC multifamily housing properties.
- Strong knowledge of LIHTC and HUD regulations.
- Strong knowledge of the IRS 8823 Guide as well as the HUD Manual 4350.3.
- Minimum of (3) years' experience leading a team.
- Experience with creating, presenting and facilitating training material including in-person classes, webinars, and training videos.
- Proficiency with Microsoft Excel applications; working knowledge of the Microsoft Office Suite.
- Proficiency with Yardi Voyager or equivalent property management software preferred.
- Exceptional analytical skills and detail orientation.
- Excellent written communication skills, including proper grammar and professional writing.
- Excellent verbal communication skills with the ability to interact with and present complex information to associates at all levels and a wide range of business partners.
- Ability to apply reason, logic, and advanced problem-solving skills to resolve complex issues.
- Ability to independently interpret data, draw conclusions, and make recommendations based on those conclusions.
- Ability to work and lead effectively in a team environment.
Work Location and Work Time
Enterprise Community Development and Enterprise Residential have regional offices in Baltimore, MD, Richmond, VA and Silver Spring, MD. Enterprise also has offices in Columbia, Washington, DC, New York City, and satellite offices across the United States. This position will require working in a hybrid manner, consisting of working remotely and in an Enterprise office along with travel to properties in the Mid-Atlantic region.
Total Rewards at Enterprise:
You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
The base salary range for this role is $75,000/year to $90,000/year depending on level of skills and experience.
The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
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