Business Development Representative at Carpet City Flooring Center - Wausau – Wausau, Wisconsin

Drive growth. Build relationships. Deliver results.

We are seeking a motivated and relationship-driven Commercial Sales Representative to join our team. This role focuses heavily on new business development, prospecting, and building long-term commercial customer relationships.

In this position, you will be responsible for identifying opportunities, converting prospects into recurring accounts, and managing customer relationships from initial contact through project completion. If you enjoy building partnerships, solving customer challenges, and driving measurable results, this is an excellent opportunity to grow your career in sales.

What Success Looks Like

Successful candidates in this role are results-driven relationship builders who enjoy developing new opportunities, managing projects from start to finish, and delivering outstanding customer experiences.

Base Salary: $45,000/year (On Target Earnings $60,000-$85,000/year).

$60,000 - $85,000 yearly

Business Development & Sales Growth

• Proactively prospect and develop new commercial and residential accounts.
• Conduct daily outreach activities, including calls, visits, networking, and follow-ups to generate new business.
• Maintain consistent follow-up with prospects and non-converted leads every 60 days.

Account Management & Relationship Building

• Establish and maintain strong relationships with current and prospective customers.
• Conduct follow-ups with established accounts to ensure satisfaction and uncover upcoming project opportunities.
• Attend industry and professional organization events to expand business relationships and generate leads.
• Serve as the primary point of contact throughout the sales and project lifecycle.

Sales & Project Coordination

• Prepare accurate estimates using take-offs, blueprints, or on-site measurements.
• Coordinate with internal teams and customers through all stages of the project, including: Initial consultation, Point of sale, Installation coordination, and Project completion follow-up.
• Ensure a high level of customer satisfaction throughout the entire process.

Customer Support & Reporting

• Resolve customer questions or concerns promptly and professionally.
• Document all sales activities, communications, and follow-ups.
• Provide management with updates on customer needs, market trends, and competitive activity.

• Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
• Strong customer service experience is necessary for this position
• Details and meeting goals motivate you to provide exceptional customer service to your prospects, clients, and team
• Experience using CRM software as part of the sales process is preferred
• High school diploma required, bachelor’s degree preferred

Join the Carpet City Flooring Center Team today! At Carpet City Flooring Center, Wisconsin’s largest family-owned flooring center, we believe that success starts with great people—and that’s where you come in! What started as a single store in Wausau, WI, quickly expanded to be a trusted name across the state.

Why Join Carpet City Flooring Center?

• Established & Trusted: – With decades of experience, we’ve developed a company rooted in trust, expertise, and industry leadership.
• Career Development – We support your development, training, and professional development to help you reach your full potential.
• Collaborative & Supportive Culture – Join a team that values your ideas, creativity, and dedication. We work together to bring fresh solutions to our customers every day.

Company Benefits:

• Health, dental, and vision Insurance
• Company-paid life insurance
• Supplemental insurance
• Paid time off
• Use of Company Vehicle
• 401(k) with company match