IT Intern at Prescient Solutions – Schaumburg, Illinois
Explore Related Opportunities
About This Position
- Location 1834 WALDEN OFFICE SQ, SCHAUMBURG, IL, 60173-4292, United States
- Base Pay $15.00 - $17.00 / Hour
- Employee Type PT Seasonal
INFORMATION TECHNOLOGY INTERN (Summer 2026)
Prescient Solutions is an award-winning, Chicagoland-based Managed IT Services Partner. We have been providing CIO-level advisory support as well on-site and remote IT services since 1996. Prescient is a 2025 winner of Inc. Magazine's Best Workplaces for the third year in a row!
We are looking for a motivated Information Technology (IT) Intern for the summer months. As a Prescient IT Intern, you will:
- Assist with onsite helpdesk support at various client locations;
- Work 30 - 34 hours per week;
- Gain hands on technical support experience; and
- Launch your IT career.
***Applicant must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.***
Essential Duties and Responsibilities of a Prescient IT Intern
- Acknowledge, categorize and prioritize inbound incidents, service requests and alerts;
- Enter all issues into the helpdesk ticketing system accurately;
- Respond to assigned tickets within the provided standard guidelines outlined in the client's Statement of Work (SOW);
- Escalate issues as required to the appropriate Prescient engineer;
- Update operational and technical documentation; and
- Perform other duties and assist with special projects, as needed.
- Basic understanding and troubleshooting skills of desktop and laptop OS's, general applications, anti-virus software, Office 365 and hardware;
- Excellent communication skills;
- Ability to commute to different client locations within the Greater Chicago area; and
- Authorized to work for an employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.