Appointment Scheduling Specialist - Heart & Vascular Specialists Clinic - Full-Time, Days at Texas Health Resources – Dallas, Texas

Appointment Scheduling Specialist - Heart & Vascular Specialists Clinic - Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

• Work location: 8440 Walnut Hill Lane, Suite 400, Dallas, TX 75231
• Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm

Heart & Vascular Specialist Clinic Highlights:

• Strong teamwork and collaboration
• Fast-paced, high volume inbound/outbound calls
• Compassion and empathy to our patients and the team
• Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Here's What You Need

• High School Diploma or equivalent (required)
• 2 years Healthcare experience in a Clinical Setting (strongly preferred)
• Medical Scheduling experience in a Call Center (strongly preferred)
• Bilingual in English / Spanish (strongly preferred)
• Strong Customer Service Experience (strongly preferred)
• Requires strong customer skills.
• Good communication skills.
• Possess a strong work ethic and a high level of professionalism.
• A team player who handles multiple projects simultaneously in a fast-paced environment.

What You Will Do

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process
• Must be able to work in a fast-paced environment
• Responsible for answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• May collect fees such as co-pays / co-insurance.
• Gathers insurance information and patient personal data.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned.
• Performs other duties as assigned

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards.

Entity Highlights:

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

#LI-CT1

Primary Location: Dallas
Job: Clerical/Admin
Organization: Texas Health Physicians Group 9250 Amberton Parkway TX 75243
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Schedule: Full-time